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I have a mp3 player Philips gogear sa5245/02 .When i open it the logo of philips and gogear apears and updating library and the updating library it blocked .I cancel the updating library and it still blocked.What can i do?

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  • Anonymous Mar 10, 2009

    I also have the same problem on my unit. A Philips MP4 player model "SA5245/02" The problem started after I loaded images on it and I then deleted some images, because the unit took forever to update the library every time it was started up. While the unit was in the process of deleting, the screen went off. No matter what I did, the screen did not want to come back up again. I then followed the manuals instructions and pressesd the reset button
    After that the unit came up with "Updating library", but does not complete the updating of the library. My unit is brand new and I have not even started to use it.


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Maybe you should try deleting some...and see if that works or start flipping through the manuel there has to e somthing in there

Posted on Dec 29, 2008

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1 Answer

Its stuck


Go to Philips website
Enter in your model #
Get the updated version of the Philips Device Manager
Update the firmware on your player

Feb 24, 2009 | Philips HDD1630 MP3 Player

1 Answer

MY philips go gear 2gb music player does not getting on.


Run a Repair in Philips Device Manager - the program came on the installation CD.

If that fails the first time: Unplug the GoGear from the PC. Uninstall all Philips software in the Add/Remove Programs section of Control Panel. Restart your computer and reinstall the software. Replug the GoGear. Re-run the Repair.

Good luck!

-Tha Mp3 Doctor

Dec 27, 2008 | Philips GoGear SA178 MP3 Player

1 Answer

My Philips GoGear SA6045 displays a distorded main menu


xxx

There is a program on the installation CD called the Philips Device Manager - it has a Repair option. If you have lost the CD, you can get the Device Manager from Philips website.

Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor
xxx

Nov 25, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

"Updating player" at start-up


There is not a way around this - Philips is not going to issue another firmware upgrade for this model. It is one of those minor annoyances that you have to live with.

Sep 21, 2008 | Philips GOGEAR SA6045 MP3 Player

2 Answers

My philips gogear 2gb keeps cutting on and off


Recovery Mode for Philips' GoGear
Open the Philips Device Manager and click on the “Repair” tab.  Then click on the “Repair” button to start the repair process.  Most of the time, when your player is in that state, the Device Manager will not recognize that your GoGear is plugged in.  If this is the case: Disconnect the player from the PC, and make sure the mp3 player is turned off. Hold in the volume + button on the mp3 player, and reconnect the player to your pc while holding in the volume + button. Continue holding the volume + for 10-15 seconds until a "Found New Hardware Wizard" pops up. It should recover your device if there isn't anything internally wrong with the player. Warning: this procedure will result in your songs being erased off the player, so they will have to be reloaded.

Philips GoGear Firmware Upgrade
You need to get the latest firmware upgrade from the Philips website:
1. Go to www.philips.com/support
2. Enter your country/language
3. Enter your model # SA6045 or whatever
4. Click on the link for your exact model # (the one w/o the "B" in it)
5. Click on "Software & Drivers"
6. Download the updated "Device/Firmware Manager"
7. Once installed, open the Philips Device Manager
8. Click on the "Update" tab, then the "Update" button (with your mp3 player connected to the computer, of course)
9. Your Mp3 players firmware will update automatically
If you do not have the latest version of the Philips Device Manager installed (the latest is the version from the Philips website), then clicking the "Update" button will give you a false positive saying "The firmware on your device is already up to date."
-Tha Mp3 Doctor

Sep 11, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Help!!!!!!!!


Open Windows Media Player.
Connect your go Gear to computer.
Click on the Library Tab
Underneath the line that says Philips GoGear, clcik on the songs folder (or go to the Sync tab)
This will list all photos on your device.
Left-click a photo once - hit delete on your computer's keyboard.
Done.
-Tha Mp3 Doctor

Apr 06, 2008 | Philips GoGear SA178 MP3 Player

1 Answer

Music doesnt show up on mp3 player library, but it does on the computer


Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Nov 14, 2007 | Philips GoGear HDD075/17 MP3 Player

1 Answer

Music doesnt show up on mp3 player library, but it does on the computer


Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Dec 25, 2006 | Philips GoGear HDD6330 MP3 Player

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