Question about HP Deskjet 6980 InkJet Photo Printer

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HP 698xi printer that has worked fine for a year. Tonight the green network light is blinking and when I ask it to print from my old G4 Powerbook Mac (OSX 10.3.6) I get "Failed with error - 30998" and jobs stop. Any ideas?

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  • Jackson Henney May 11, 2010

    He has a Mac if you didn't read

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Unplug the printer reinstall the driver and shut douwn the pc and restart and plug the printer at same time and let me know

Posted on Dec 29, 2008

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On the first question it sounds like the Mac might have a problem with its port. Check cable, try another device in that port. You really should ask around on a Mac site as this is not a printer problem since it works on another machine.

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