Question about Lexmark X85 All-In-One InkJet Printer

1 Answer

Printer will not print

Control program indicates job is printing, but it does not print, and there is no message. I have disconnected and reconnected printer, but still no printing.

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  • 2 more comments 
  • lnkenning Dec 29, 2008

    Everything is installed. This printer worked fine

    8 hours ago, but will not print now.

  • lnkenning Dec 29, 2008

    lnkenning clarification:

    Printer lights up. Makes no sound of printing. Everything looks as if it is going to print, but it doesn't--no matter how long I wait. lk

  • Thomas F. Schneider May 11, 2010

    Lights up? Makes sound or movement? Says it is printing but does not? Printer dead all the way ?Helpful answers. thank you.

  • Thomas F. Schneider May 11, 2010

    Have you installed the printer software and drivers?

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  • 8,637 Answers

Normal 0 This doesn’t help fix all printers because each situation is different and in most cases we don’t have enough information to determine the fix. So hope this will provide some help.

Could have a corrupt driver.
Disconnect the printer or at least be sure it is turned off. I'd do both and when the CD software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

Posted on Jan 30, 2009

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1 Answer

Error 49.4c18 laserjet3800dn


49.XXXXX ERROR A critical firmware error has occurred.

1. Turn the printer off and then on.
2. Try printing a job from a different program. If the job prints, try printing a different file from the original program. If the message appears only with a certain program or print job, contact the software vendor for assistance.
3. If the message persists with different programs and print jobs, disconnect all of the printer cables that connect to the network or the computer.
4. Turn the printer off.
5. Remove all memory DIMMs or thirdparty DIMMs from the printer. (Do not remove the firmware DIMM in the lower slot J1).
6. Remove the printer EIO card.
7. Turn the printer on.
8. If the error does not persist, install each DIMM and EIO device one at a time. Turn the printer off and then on again after installing each device.
9. Replace DIMMs and EIO devices as necessary.
10. Reconnect all of the printer cables.
11. If the error persists, replace the firmware DIMM.
12. Replace the formatter and calibrate the printer.

Jul 20, 2011 | HP LaserJet 3800 Printer

1 Answer

49 ff95 service error for hp 5200n LJ


A critical firmware error has occurred that caused the processor on the formatter to abort operation. This type of error can be caused by invalid print commands, corrupt data, or invalid operations. In some cases, electrical noise in the cable can corrupt data during transmission to the printer. Other
causes include poor-quality parallel cable, poor connections, or home-grown programs.

1. Turn the printer off and then on.
2. Press Stop to clear all print jobs from the printer memory.
3. Turn the printer off and then on.
4. Try printing a job using a different software program. If the job prints, try using the original software program to print a different job.
NOTE If the error message only appears when using certain software programs, contact the software program vendor for assistance.
5. If the message persists with different
software programs and print jobs, disconnect all of the cables and turn the printer off.
6. If the error persists, perform a firmware upgrade.
7. Remove all DIMMs, EIO devices, and CompactFlash solutions.
8. Remove all EIO devices.
9. Turn the printer on.
10. If the error does not persist, reinstall the DIMMs, EIO devices, and CompactFlash one at a time.
NOTE You must turn the printer off and then on when reinstalling each component.
11. Replace the DIMM, EIO device, or CompactFlash if necessary.
12. Reconnect all of the cables.

Jul 16, 2011 | HP LaserJet 2420dn Printer

1 Answer

Error code 490665 van HP Laserjet 2420


49.XXXXX ERROR
alternates with
To continue turn off then on

A critical firmware error has occurred.

1. Press CANCEL JOB to clear the
print job from the printer
memory.
2. Turn the printer off, and then
turn the printer on again.
3. Go to http: www.hp.com/
support/lj2420.
Click Download Drivers and
Software. Check for the
latest firmware image version
at the bottom of the page. If
this firmware image is newer
than the one installed on the
printer and the printer can
receive a firmware update,
download the newer firmware
upgrade. Not all printer
models can receive firmware
upgrades.
4. Try printing a job from a
different software program. If
the job prints, go back to the
first program and try printing a
different file. If the message
appears only with a certain
software program or print job,
contact the software vendor
for assistance.

If the message persists, try this:


1. After performing the actions
listed in the preceding item, if
the message persists when
using different software
programs and attempting
specific print jobs, disconnect
all cables that connect the
printer to the network or a
computer.
2. Turn the printer off.
3. Remove all memory DIMMs
or third-party DIMMs from the
printer. (Do not remove the
firmware DIMM in slot J1.)
4. Remove all of the
EIO devices from the printer.
5. Turn the printer on.
6. If the error message
disappears, reinstall
each DIMM and EIO device
individually, making sure to
turn the printer off and then
on again as you install each
device. To replace a DIMM,
see.
7. Replace the DIMM or
EIO device that caused the
error message.
8. Remember to reconnect all of
the cables that connect the
printer to the network or
computer.
9. If this error message persists,
replace the firmware DIMM.
10. Replace the formatter

Jul 11, 2011 | HP LaserJet 2420 Printer

1 Answer

Describe your HP Laserjet 2430tn problem: what


Press CANCEL JOB to clear the
print job from the printer
memory.
2. Turn the printer off, and then
turn the printer on again.
3. Go to http: www.hp.com/
support/lj2410, www.hp.com/
support/lj2420, or
www.hp.com/support/lj2430.
Click Download Drivers and
Software
. Check for the
latest firmware image version
at the bottom of the page. If
this firmware image is newer
than the one installed on the
printer and the printer can
receive a firmware update,
download the newer firmware
upgrade. Not all printer
models can receive firmware
upgrades.
4. Try printing a job from a
different software program. If
the job prints, go back to the
first program and try printing a
different file. If the message
appears only with a certain
software program or print job,
contact the software vendor
for assistance.
1. After performing the actions
listed in the preceding item, if
the message persists when
using different software
programs and attempting
specific print jobs, disconnect
all cables that connect the
printer to the network or a
computer.
2. Turn the printer off.
3. Remove all memory DIMMs
or third-party DIMMs from the
printer. (Do not remove the
firmware DIMM in slot J1.)
4. Remove all of the
EIO devices from the printer.
5. Turn the printer on.
6. If the error message
disappears, reinstall
each DIMM and EIO device
individually, making sure to
turn the printer off and then
on again as you install each
device. To replace a DIMM,
see.
7. Replace the DIMM or
EIO device that caused the
error message.
8. Remember to reconnect all of
the cables that connect the
printer to the network or
computer.
9. If this error message persists,
replace the firmware DIMM.
10. Replace the formatter

Mar 24, 2010 | HP LaserJet 2430tn Printer

1 Answer

Error 49 at Faxing


Try the follwing or contact me at walid_sayed@hotmail.com
49.XXXXX ERROR
alternates with
To continue turn off then on
A critical firmware error has occurred. 1. Turn the printer off and then on.
2. Try printing a job from a different
program. If the job prints, try printing a
different file from the original program. If
the message appears only with a certain
program or print job, contact the
software vendor for assistance.
3. If the message persists with different
programs and print jobs, disconnect all
of the printer cables that connect to the
network or the computer.
4. Turn the printer off.
5. Remove all memory DIMMs or thirdparty
DIMMs from the printer. (Do not
remove the firmware DIMM in the lower
slot J1).
6. Remove the printer EIO card.
7. Turn the printer on.
8. If the error does not persist, install each
DIMM and EIO device one at a time.
Turn the printer off and then on again
after installing each device.
9. Replace DIMMs and EIO devices as
necessary.
10. Reconnect all of the printer cables.
11. If the error persists, replace the firmware
DIMM.
12. Replace the formatter and calibrate the

Mar 18, 2010 | HP Hewlett Packard LaserJet 3000dn Printer

1 Answer

My HP4700 Printer is displaying a 49.5001 Error message


Control Panel Message:
49.XX.XX
PRINTER ERROR
To continue
turn off then on

Description:
A critical firmware error has occurred that
caused the processor on the formatter to
abort operation. This type of error can be
caused by invalid print commands, corrupt
data, or invalid operations. In some cases,
electrical noise in the cable can corrupt
data during transmission to the printer.
Other causes include poor-quality parallel
cables, poor-connections, or home-grown
programs. On rare occasions, the formatter
is at fault, which is usually indicated by a 79 Service Error.

Recommended Action:
1. Turn the printer off then on.
2. Press Stop to clear the print job from
the printer memory.
3. Turn the printer off then on.
4. Try printing a job from a different
software program. If the job prints, go
back to the first program and try
printing a different file. If the message
displays only with a certain software
program or print job, contact the
software vendor for assistance.
5. If the message persists with different
software programs and print jobs,
disconnect all of the cables to the
printer that connect it to the network or
computer.
6. Turn the printer off.
7. Remove all memory DIMMs or thirdparty
DIMMs from the printer. (Do not
remove the firmware DIMM.)
8. Remove all EIO devices from the
printer.
9. Turn the printer on.
10. If the error no longer exists, install
each DIMM and EIO device one at a
time, making sure to turn the printer
off and on again as you install each
device.
11. Replace a DIMM or EIO device if you
determine that it causes the error.
12. Remember to reconnect all of the
cables that connect the printer to the
network or computer.
13. If the error persists, upgrade the
firmware compact flash card. See
Installing a flash memory card
on page 113.
14. Replace the formatter and calibrate
the printer. See Full Calibrate Now
on page 521.

Dec 16, 2009 | HP LaserJet 4700 Printer

2 Answers

49.00F service error


From the service manual:

A critical firmware error has occurred that caused the processor on the formatter to abort the operation.
This type of error can be caused by invalid print commands, corrupt data, or invalid operations.
In some instances, electrical noise in the cable can corrupt data during transmission to the printer. Other causes include poor quality parallel cables, poor connections, or specific software programs.
Sometimes, the formatter itself is at fault, which is usually indicated by a 79 Service Error.

Recommended action:

1 Press CANCEL JOB to clear the print job from the printer memory.
2 Turn the printer off and then on.
3 Go to www.hp.com/go/lj4300_software, Select Download Drivers and Software. Check for the latest firmware image version at the bottom of the page. If this firmware image is newer than the one installed on the printer and the printer can receive a firmware update, download the newer firmware
upgrade. Not all HP LaserJet 4200/4300 printers can receive firmware upgrades.
4 Try printing a job from a different software program. If the job prints, go back to the first program and try printing a different file. If the message appears only with a certain software program or print job, contact the software vendor for assistance.
5 If the message persists when using different software programs and attempting specific print jobs,
disconnect all cables that connect the printer to the network or a computer.
6 Turn the printer off.
7 Remove all memory DIMMs or thirdparty DIMMs from the printer. (Do not remove the firmware DIMM in slot J1.)
8 Remove all of the EIO devices from the printer.

After performing the actions above, procede with the following:
1 Turn the printer on.
2 If the error message disappears, reinstall each DIMM and EIO device individually, making sure to turn the printer power off and then on again as you install each device.
3 Replace the DIMM or EIO device that caused the error message.
4 Remember to reconnect all of the cables that connect the printer to the network or computer.
5 If this error message persists, replace the firmware DIMM.
6 Replace the formatter assembly.

Jun 16, 2009 | HP LaserJet 4300dtn Printer

1 Answer

Canon pixmaip4000


Delete Queued Print Job If a print job is corruptand does not print clearly, does not print at all or is preventingother queued jobs from printing, delete the queued job.
  1. On the Windows taskbar, double-click the printer icon located to the left of the time.

    printjobdisappears.gif

  2. At the Printer window, select the print job, under 'Document Name' column, to highlight it.

  3. From the 'Document' menu, select 'Cancel'.

  4. Repeat steps two and three to cancel another print job.

  5. Ifthe print job cannot be cancelled or will not stop printing, shut downthe compuer, disconnect the printer cable and then restart the computer.
    1. Close the Printer window.
    2. Shut down the computer.
    3. Disconnect the printer cable (USB or parallel cable).
    4. Restart the computer.
    5. If a message window appears asking to cancel printing, select 'Yes'.
    6. Verifythe printer icon no longer appears on the Windows taskbar. If the iconappears, double-click it and cancel the remaining print jobs asinstructed on steps two and three.
    7. After all print jobs have been cancelled, reconnect the cable to the printer and then try to print again.

  6. Ifthe print job does not complete, it may be necessary to disconnect theprinter cable, power off and on the printer and then reconnecting thecable.

May 04, 2009 | Canon PIXMA iP4000 InkJet Photo Printer

1 Answer

49.4C02 service erreur


Try this

1. Turn the printer off and then on.
2. Try printing a job from a different
program. If the job prints, try printing a
different file from the original program.
If the message appears only with a
certain program or print job, contact
the software vendor for assistance.
3. If the message persists with different
programs and print jobs, disconnect all
of the printer cables that connect to
the network or the computer.
4. Turn the printer off.
5. Remove all memory DIMMs or thirdparty
DIMMs from the printer. (Do not
remove the firmware DIMM in the
lower slot J1).
6. Remove the printer EIO card.
7. Turn the printer on.
8. If the error does not persist, install
each DIMM and EIO device one at a
time. Turn the printer off and then on
again after installing each device.
9. Replace DIMMs and EIO devices as
necessary.
10. Reconnect all of the printer cables.
11. If the error persists, replace the
firmware DIMM.
12. Replace the formatter and calibrate
the printer.

Mar 30, 2009 | HP LaserJet 3800dtn Printer

1 Answer

My HP color laser jet 4700n printer is giving me error 49


This is what HP says about error 49:

Control Panel Message:
49.XX.XX
PRINTER ERROR
To continue
turn off then on

Description:
A critical firmware error has occurred that
caused the processor on the formatter to
abort operation. This type of error can be
caused by invalid print commands, corrupt
data, or invalid operations. In some cases,
electrical noise in the cable can corrupt
data during transmission to the printer.
Other causes include poor-quality parallel
cables, poor-connections, or home-grown
programs. On rare occasions, the formatter
is at fault, which is usually indicated by a 79 Service Error.

Recommended Action:
1. Turn the printer off then on.
2. Press Stop to clear the print job from
the printer memory.
3. Turn the printer off then on.
4. Try printing a job from a different
software program. If the job prints, go
back to the first program and try
printing a different file. If the message
displays only with a certain software
program or print job, contact the
software vendor for assistance.
5. If the message persists with different
software programs and print jobs,
disconnect all of the cables to the
printer that connect it to the network or
computer.
6. Turn the printer off.
7. Remove all memory DIMMs or thirdparty
DIMMs from the printer. (Do not
remove the firmware DIMM.)
8. Remove all EIO devices from the
printer.
9. Turn the printer on.
10. If the error no longer exists, install
each DIMM and EIO device one at a
time, making sure to turn the printer
off and on again as you install each
device.
11. Replace a DIMM or EIO device if you
determine that it causes the error.
12. Remember to reconnect all of the
cables that connect the printer to the
network or computer.
13. If the error persists, upgrade the
firmware compact flash card.
14. Replace the formatter and calibrate
the printer.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Dec 11, 2008 | HP LaserJet 4700 Printer

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