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Re: it shut off.
Turn it on by holding in the power button - it is normal for that model to go to sleep while it is playing, as a powersaving feature - but it shouldn't stop playing the music, the screen should just go away. Usually pressing any key will wake it back up.
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I don't think I am actually solving this, but I think I may have a reason why it is happening. I am having the same problem with the radio turning off after about three minutes (I, too, had to reinstall the firmware).
I think the system sees the player as "inactive" when in radio mode and shuts down after a few minutes of "inactivity" -- even though you are, in reality, listening to the radio. The exact same thing happens when you pause an MP3 you are listening to; the system will see the player as inactive (because the music is paused) and shut down after a few minutes.
Maybe there isn't anything in the system (firmware?) that can differentiate the inactivity of just listening to music coming in through an antenna and the inactivity of paused digital music?
Feel free to send this to Coby tech support and see what comes back.
or formatting it and starting over, see if that helps
easy way to format
1.Shutdown player 2.Hold Rec button 3.Turn player on 4.Plug your player into the PC 5.Go to My computer 6.Find a Icon named 16Mb Format 7.Open that and make a new text file 8.Name it sansa.fmt 9.unplug player and it will say Formatting..... 10.when its finished it will reset , or shut off, when its done turn it on and see if that helps
I have the same problem .. But i found a trick ...When you have a blank screen. 1 you must listen music else press play until you listen it 2. flip the switch on the side to lock position 3. press on buttom the next tune 1-2 seconds 4. you will have a black screen ( you listen the music again) 5. flip the switch on the side to normal position. 6 the screen appear ok now..
7. else repeat ( most time once is ok but sometimes 2 or 3 times)
The easiest way to do this would be to shut the player off completely (remove the battery or push the reset button), plug it into your computer, then press and hold the OK button as you turn it on. This will cause your computer to recognize it as an external drive, and you can copy music to it via My Computer.