Question about Logitech QuickCam Communicate STX Personal Web Camera

1 Answer

The Microphone on my Web cam aint worikng as is should.

When i am going to have a video call, or just record a movie, the microphone stops working. the 3-4 firsk sec is al fine, but then it comes this loud noysy sound. if u take a piece os sandpaper and drags it over a another piece of sandpaper, and if u takte that sound and doubbles it wit 20, and turn the wolume up.. thats the sound.. and i dont know how i get it away...

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Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Posted on Jan 12, 2009

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Posted on Jan 02, 2017

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I have a Dell 1545 with Dell web cam central & I've had this issue. The problem is that Dell web cam central installs it's own microphone settings onto your laptop called something like Dell web cam Live!. This isn't the built in microphone in my laptop & maybe not yours either. You have to change the settings for your computer system & Dell web cam central. Go to start> control panel> sound> recording .. on mine there is an option for Microphone "High Definition Audio Device" ... that is the built in mic. You want that for your default & apply it. Then open Dell web cam central & go to the "Record Video's" option. In the middle of this is an orange button with a video camera icon. Next to this on the same button is a little arrow pointing down .. click that. Under microphone .. choose Microphone "High Definition Audio Device" just like the sound option in control panel. I've done this & it's completely fixed. I can record videos with sound & use my built in mic in voice/video chat.

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I have a Dell 1545 with Dell web cam central & I've had this issue. The problem is that Dell web cam central installs it's own microphone settings onto your laptop called something like Dell web cam Live!. This isn't the built in microphone in my laptop & maybe not yours either. You have to change the settings for your computer system & Dell web cam central. Go to start> control panel> sound> recording .. on mine there is an option for Microphone "High Definition Audio Device" ... that is the built in mic. You want that for your default & apply it. Also .. as a side note .. I disabled the web cam central Live! microphone completely from this window. Then open Dell web cam central & go to the "Record Video's" option. In the middle of this is an orange button with a video camera icon. Next to this on the same button is a little arrow pointing down .. click that. Under microphone .. choose Microphone "High Definition Audio Device" just like the sound option in control panel. I've done this & it's completely fixed. I can record videos with sound & use my built in mic in voice/video chat.

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The cause of a Web Cam's microphone to stop working can be either a hardware issue or a result from incorrect configurations.
Recommendations:
Determine whether it is a hardware problem by testing the microphone in Sound Recorder.

  1. Click "Start," > "Programs" ("All Programs" for Windows XP) > "Accessories" > "Entertainment" > "Sound Recorder."
  2. Click the Record button and speak into the microphone of the camera. You should see the green line move, indicating the application is picking up sound.
  3. Click the Stop button.
  4. Click the Play button. If there is no sound at playback, check to make sure the correct device is selected.
    1. Click "Edit," then "Audio Properties."
    2. Make sure Logitech is listed as the Preferred device for "Sound recording."
We also recommend using the camera on another USB enabled system.
If you can record sound in Sound Recorder, but not in the QuickCam application, try setting the Logitech Microphone as the Preferred device in Audio Properties.
Additional Information:
Multimedia keyboards that have the ability to control your computer volume may have software that can interfere with your webcamera's sound. If you have a Multimedia keyboard with volume control, the keyboard's software may need to be uninstalled in order for the camera's microphone to work properly in Windows.


Please see these related articles as well:
http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=8527

http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=8526

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e cause of a Web Cam's microphone to stop working can be either a hardware issue or a result from incorrect configurations. Recommendations:
Determine whether it is a hardware problem by testing the microphone in Sound Recorder.

  1. Click "Start," > "Programs" ("All Programs" for Windows XP) > "Accessories" > "Entertainment" > "Sound Recorder."
  2. Click the Record button and speak into the microphone of the camera. You should see the green line move, indicating the application is picking up sound.
  3. Click the Stop button.
  4. Click the Play button. If there is no sound at playback, check to make sure the correct device is selected.
    1. Click "Edit," then "Audio Properties."
    2. Make sure Logitech is listed as the Preferred device for "Sound recording."
We also recommend using the camera on another USB enabled system.
If you can record sound in Sound Recorder, but not in the QuickCam application, try setting the Logitech Microphone as the Preferred device in Audio Properties.
Additional Information:
Multimedia keyboards that have the ability to control your computer volume may have software that can interfere with your webcamera's sound. If you have a Multimedia keyboard with volume control, the keyboard's software may need to be uninstalled in order for the camera's microphone to work properly in Windows.

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Normal 0 Go to Control Panel and Click on Sounds, Clickon Audio, then Click on the Microphone. Then Click on the dropdown and select Camera Microphone.
Click OK and it should work.
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Why isn't the microphone on my camera working?
trnsp.gif Answer The microphone may not work because of a hardware or configuration problem. To determine if it's a hardware problem, test the microphone in Sound Recorder.

  1. Click "Start," > "Programs" ("All Programs" for Windows XP) > "Accessories" > "Entertainment" > "Sound Recorder."
  2. Click the Record button and speak into the microphone of the camera. You should see the green line move, indicating the application is picking up sound.
  3. Click the Stop button.
  4. Click the Play button. If there is no sound at playback, check to make sure the correct device is selected.
    1. Click "Edit," then "Audio Properties."
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The microphone may also be defective. To test this, try the camera on another USB enabled system.
If you can record sound in Sound Recorder, but not in the QuickCam application, try setting the Logitech Microphone as the Preferred device in Audio Properties.

This article covers how to configure a Logitech camera's audio and video settings to work with Skype 3.6 or above. trnsp.gif Answer This article applies to the following cameras:
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This article applies to the following platforms:
Windows Vista
Windows XP
This article applies to the following 3rd party application:
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To set up Skype for video please be sure that your Logitech webcam is connected and working. This can be verifed by launching your QuickCam software and checking for a video stream withinin the QuickCapture video window. Once the webcam functionality is verified, please close the QuickCam application and follow the steps below.
  1. Launch Skype™ and click on "Tools" as shown in the figure below
    16439.jpg
    Fig 1
  2. When you click on "Tools" you will see a drop down list
    16440.jpg
    Fig 2
  3. Click on "Options" at the bottom of the drop-down list
    16441.jpg
    Fig 3
  4. A new screen appears. Click on the left side of the pane under "Video Settings"
    16442.jpg
    Fig 4
  5. Under the "Select webcam" drop down, please choose your Logitech camera, then click the "Save" button.
    16443.jpg
    Fig 5
  6. Click on "Tools" as shown in Fig 6 to get your Logitech Audio setup.
    16444.jpg
    Fig 6
  7. When you click on "Tools" you will see a drop down list
    16445.jpg
    Fig 7
  8. At the very bottom of the drop down list, please click on "Options"
    16446.jpg
    Fig 8
  9. When you click on "Options" you will see a new screen
    16447.jpg
    Fig 9
  10. On this new screen click on the left side of the pane under "Audio Settings"
    16448.jpg
    Fig 10
  11. You will now have the option to select your Logitech camera's Microphone as your main Audio source. Under the "Microphone" drop down, select the Logitech Microphone, and click "Save"
    16449.jpg
    Fig 11
  12. You should now be ready to use your Logitech webcam and microphone in a Skype video call.

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Hi Melissa,

to put that in cam microphone working, as I have an equal trade mark cam, you need to see on audio settings properties and change the "recording device" to usb device, instaid of the soundcard as is. that means that the sound recording goes to the cam's microphone.
the steps are:
1- rigth mouse click on the speaker next to the clock OPEN VOLUME CONTROL
2- OPTIONS - PROPERTIES - RECORDING
3 - in MIXER/RECORDING DEVICE (where is your soundcard's name) change to USB DEVICE and then OK
4- select MICROPHONE and the close the volume control windows
5- you can test the mic settings in messenger (any version) because of volume and to a clearest voice sound in your pc.

ATTENTION: carefull with the distance between your cam and your sound speakers because of distorcing sound and feedback

Best complements

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First, make sure you have a webcam with a microphone, and run any test software the webcam came with to check and make sure it is *supposed* to work. Next, open SOUND PROPERTIES through the CONTROL PANEL and then from the menu go to ADVANCED and RECORDING and OKAY, to bring up a volume array that includes the control MICROPHONE. Then, dig around to make sure MICROPHONE is the input being selected for amplification, and try ADVANCED on MICROPHONE and turn on BOOST if it has this control. You can test whether all of this worked by opening SOUND RECORDER from ACCESSORIES and making a short recording of yourself cursing the machine and everyone who designs them. If it plays back normally, try your web camera again. If it still has no sound, the problem is in the settings of the web camera itself. Open whatever software it came with and check setting like MUTE and MICROPHONE VOLUME are set correctly.

Good luck...

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