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Kenmore side by side model#363.9554780

I have a older kenmore side by side that is not cooling well and i read your posting from a year or so ago. I took the cover off inside the freezer and found that the coils were covered in ice and that the lower heater was blown and the upper one was not coming on either. I guess my question to you is do you know the part number of the heater kit for this model or were I could find it and do you think I should get a timer as well it seems to work when i turn the knob it cuts the frig off but I have not heard it cut off sense i have been having the problem. Thanks for your help you can email me back at want2blile01@aol.com

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6 Suggested Answers

mikedurland
  • 481 Answers

SOURCE: Kenmore refrigerator 5260 not cold

  • the defrost timer on your machine is actually integrated within a control board/air diffuser. hopefully that is not the problem (expensive).
  • i would start by testing the heater and bimetal thermostat in the freezer. (note: the bimetal thermostat will only have continuity when below 40 degrees.)
  • the heat you feel between the doors is normal (if it is not too hot). 
  • some of the heat that is released by the machine is intentionally released between the doors to prevent condensation.
  •  if it seems warmer than usual then you might need to clean the coils under the machine and make sure the airflow under the machine is not obstructed at all. 
  • if the coils are dirty then they will not be able to release the heat properly and the heat will be released in other areas like between the doors.

Posted on Jul 18, 2008

bobicehouse
  • 1524 Answers

SOURCE: MZD2768GE Maytag S/S Refreg/Freezer freezer side coils iced up.

Yes to both questions.

Posted on May 04, 2009

  • 1 Answer

SOURCE: Warm Fridge Section, Cool freezer section

Problem seems to be solved. I unplugged it for a short time and plugged it back in. I'm guessing it needed to be re-set.

Posted on Jun 12, 2009

  • 1 Answer

SOURCE: I have a Kenmore refrigerator not cooling

You will need to replace the heating element, if it looks blacken, then it's not good. When good, it's a clear glass tubing with a coil that heats up. Call Sears for parts.

Posted on Jul 20, 2009

  • 13 Answers

SOURCE: I have a Jenn-Air side by side frig. The freezer

If the freezer is staying cold it sounds like a defrost system problem. A bad timer, heater or thermostat can cause frost to build up on the coils and block air flow to the refrig side. Check out ACMEHowTo.com for troubleshooting the defroster problem.
There is a small duct between the freezer and refrigerator side if this is blocked the frig side won't cool.

Posted on Jun 03, 2010

heatman101
  • 43501 Answers

SOURCE: I have a 7 year old GE model GSS25WGMD Side by

Hi,

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heatman101

Posted on Sep 30, 2010

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Good day,
It is possible the defrost control failed. If so, it would still be in warranty.
However, the most common part to fail, is the defrost thermostat which is located behind the rear panel, in the freezer compartment.
It is a small round disc about 1" in diameter, mounted to the top of the cooling coil.
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Rarely, as well, the main heater which is mounted to the bottom of the coil can fail. It's a calrod unit somewhat like the bake element of an electric range. Unplug it, and check the continuity with an ohm meter. It should test out in the 25 to 50 ohms range.

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