Question about Philips GoGear SA3245/37 Digital Media Player

1 Answer

WHEN I PLUG IN MY SA3245 NOTHING SHOWS UP ON THE COMPUTER MONITOR

BUT THE MPS SAYS "OK TO DISCONNECT"

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  • tini242 Dec 29, 2008

    After charging the batterie, the player says updating. I cannot even turn it off or connect to the device manager. Any ideas?

  • juliesdolls Apr 16, 2009

    I have the same problem and resetting doesn't do anything. It's like it doesn't properly boot. All I get is the Philips logo and then it says error and shuts off.

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OK to Disconnect just means ur battery is full and no files are in transfer to the device. After changing battery, the device will update fora minute, if after a decent ammount of time goes by and nuthing happens, use a pin and hold down the reset button, forcing the device to power down, turn it back on and try to let it update again

Posted on Jan 04, 2009

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1 Answer

When i connect my player to pc it is showing donot disconnect. and when i open the folder in my pc nothing is seen. and when i click on properties, it is showing like this: used space 0 bytes free space...


When connecting the player to your PC via the USb cable the screen will light up and say "OK to disconnect".
This is normal.

Go to My Computer and you will see the Philips Removable Drive icon. Double-click on that and you should see various folders. Click on Music and add your MP3 files in tere.

To add videos to this player you need to use the software Philips provided. It's a bit complicated to use so follow the instructions carefully. The software will convert the videos to a Philips format to enable you to add them to the Video Folder. You can't just add a file as this will not work, it needs to be converted.
Hope this helps you.

Jan 28, 2011 | Philips GoGear SA3245/37 Digital Media...

1 Answer

I need a user manual for philips go gear sa3245


Hello,

Here are all files for the SA3245/02 that can be read in Adobe Reader.
You can save these files in pdf format to a specific location onto your computer, for later use.
User manual:
http://download.p4c.philips.com/files/s/sa3245_02/sa3245_02_dfu_eng.pdf
Quick start guide:
http://download.p4c.philips.com/files/s/sa3245_02/sa3245_02_qsg_eng.pdf
Leaflet:
http://download.p4c.philips.com/files/s/sa3245_02/sa3245_02_pss_eng.pdf

You can find the support page for the SA3245/02, with next link:
http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?ctn=SA3245/02&slg=en&scy=GB

Apr 25, 2010 | Philips GoGear SA3245/37 Digital Media...

1 Answer

My GO Gear wont start up it just show PHILIPS www.philips.com/welcome and then it shutdown it self i did do the reset button but nothing change please help my GO GEAR IS SA3245/37 thanks in advance


Hello,

When your GoGear is stuck on the Philips logo, a repair can be made using the Philips Device Manager.

When not having installed this "toolbox" on your computer yet, go to the support site for this player:
http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?ctn=SA3245/37&slg=en&scy=US
Download the Device/Firmware manager and run the toolbox.

When needing more help, just add a comment in this thread.

Feb 16, 2010 | Philips GoGear SA178 MP3 Player

1 Answer

Its keeps shutting down when i plug it into the usb


Here's your problem: there is no problem. Unless you can't access it from the computer like you do a normal thumb drive, this is normal. It doesn't let you listen to music while plugged into the computer. Sorry. It should work if you remove it from your computer correctly (Safely Remove).

Jan 28, 2009 | Philips GoGear SA3245/37 Digital Media...

1 Answer

I have a philips mp3 player model sa3245/37 and it will not charge when i plug it into the usb in the computer or when i plug it into the wall. ive pressed the reset button and still doesnt do anything ive...


The player may not be compatible with your computer. It may have something to do with the age of it. Mine doesn't work on computers that are really old or on the PS2. Try getting a Music Power Duet charger. The player should work on that. You can buy it from walmart.

http://www.walmart.com/catalog/product.do?product_id=5750794

Jan 08, 2009 | Philips GoGear SA3245/37 Digital Media...

1 Answer

Philips GoGear will not repair


Uninstall your Windows Media Player 11, and rollback to Windows Media Player 10 first. instructions at microsoft.com or www.usasupport.philips.com.

Then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

-Tha Mps Doctor

May 30, 2008 | Philips GoGear HDD1830 MP3 Player

1 Answer

Mps


ok

plug it in your computer.
in my computer look for removable drive
right click on it
click format

Jan 24, 2008 | RCA OPAL M4001 MP3 Player

1 Answer

Transferring to memory card


if the card is a micro sd card and its one of those ettsy bettsy ones, u need a thingy to put it into to make it fit in bigger slots. if u have 1, what i did is put it in a camera or palm pilot and transfer it onto the card. but that just takes 2 long. open my computer and plug it in. have the card in the slot and click removible disc. if nothing shows up, open your mp3 and click external storage and it should show up. if this doesnt work im mjjmk@hotmail.com

Jan 22, 2008 | Creative Labs Zen Digital Media Player

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