Uninstall the software and restart the PC, after that use the original CD-ROM.
Go to the subdirectory on the CD-RO": util\ccc and open the file uninstall_L4.bat. A MS-Dos box will apear, and the prog will uninstall the assisting files.
Disconnect the HPL7680 and reinstall from the original CD_ROM.
Don't use the upgrade from HP-support!
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1 On the Windows taskbar, click Start, choose Programs or All Programs (XP), choose Hewlett-Packard, choose hp officejet 6100 series, then choose HP Uninstaller. 2 Follow the directions on the screen. 3 If you are asked whether you would like to remove shared files, click No. 4 After the program finishes removing the software, disconnect your HP OfficeJet, and restart your computer. 5.Do not reconnect the Officejet now 6 To reinstall the software, insert the HP OfficeJet 6100 Series CD-ROM into your computer’s CD-ROM drive, and follow the instructions that appear. 7.After the software is installed reconnect the usb cable and allow the computer to detect and install the software
make sure you installed the software properly..sometimes some software requires you connect the printer first then install software...other times you install software first then install printer....make sure the settings are set up the same on the printer and computer....make sure all connections are secure..check owners manual...
if you connect it direct to your computer, make sure you have the installation cd much better. plug it to power supply. your printer to the USB and auto detect it. follow on screen instruction, put installation cd to cd rom drive. make auto search. just follow on screen instruction
Try the follwoing steps, i m sure that it will start working bcoz i tried the same steps and my printer started working:
Turn the power to the computer off.
Press the power button to turn off the product.
Wait 10 seconds.
Restart the computer.
Press the power button to turn the product back on.
When the computer restarts, try the scan again.
If the issue is not resolved , try some other troubleshooting:
Connect USB cable directly to the computer and then restart the product and try to scan again
If the product still does not work , try some other steps:
Connect the USB cable to a USB hub or a docking station for a laptop. 1. Restart the computer and the product and try to scan again.
If the product doesnot works after connecting the USB cable directly to the computer , follow these steps:
Reconnect the USB cable.
Try the scan again.
If the product worked when the USB cable was connected directly to the computer, but does not work after reconnecting the USB cable in the original configuration, there might be a problem with the hub or docking station. Either leave the USB cable connected directly to the computer, or contact the manufacturer of the hub or docking station for troubleshooting.
If the product does not work after connecting the USB cable directly to the computer , follow these steps.
Replace the USB cable.
Try the scan again.
If the product does not work with the new cable, continue to the next solution.
Now, if this doesnot work, there is a conflicting USB device connected to the computer
Disconnect all other USB devices from the computer except for the keyboard, the mouse, and the product.
Try the scan again.
The issue would be resolved now and teh answer is that the computer might not have sufficient power supplied to the USB ports to detect multiple USB devices. HP recommends installing a USB powered hub to connect multiple USB devices.
well i had the same problem but i suggst to do as the following to see if your problem could be solved you can try to restart the the 1210 or you didnt connect the usb cable rigth cause after you connect the usb cable you need to put in the deskjet disk that came with the 1210 and follow the directions from the wizard.