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Wireless Connection failed

Dear Sirs/Madams

My laptop used to connect to internet via wireless with no problem. Just today I have got problem. The computer cannot sense and find wereless services although there are several. When I click the icon, there is no any wireless service listed. And therefore, it cannot connect.

In the device manager also, the wireless (Wi Fi) adaptor is not listed. There is only the network card listed, and the coputer can connect via ethernet cable. Can you please help me restore wireless connection?

Posted by on

  • goep Dec 31, 2008

    wireless radio off

  • cecilsmom May 04, 2009

    I have a lenovo Y410 laptop and my wireless connection just stopped working for no reason. I can connect using ethernet cord and have no idea what has happened. I have done the "repair this connection" and that doesn't work. Without the ethernet cord I can connect to networks but it says "local access only". Not sure what to do, took it to Tiger Direct and they said it was more than likely a virus and wanted $180 to scan it. I decided to try other avenues first as I don't think it's a virus but a hardware problem. Any suggestions? What can I do? And yes, the switch for wireless is "ON". Thanks for any info anyone has.

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Did you make any hardware or software changes? You don't say.

Try seeing if your wireless radio is turned on. Most laptops have some kind of switch or Fn key combination that will turn off the wireless networking radio to save power. You might have inadvertently shut it off.

On the other hand, if it's a software thing and it only happened today, try using System Restore in Accessories --> System Tools and go back a day or two. If it's a software issue, that may resolve it.

Post back with any problems.

Posted on Dec 29, 2008

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Hi, you can use restore point for that matter. Here are the steps:

  • Use System Restore

    Start the System Restore Wizard and follow the prompts. To use the System Restore Wizard, make sure you're logged on as an administrator, and then follow these steps:
     
    1. Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore. 

    2. On the Welcome screen, click Restore my computer to an earlier time, and then click Next. 

    3. On the Select a Restore Point page, select the date from the calendar that shows the point you'd like to restore to and then click Next. 

    4. On the Confirm Restore Point Selection page, verify that the correct restore point is chosen, and then close any open programs. 

    5. Click Next if you are ready to proceed or click Back to change the restore point. 

    6. The computer will shut down automatically and reboot. On reboot, you'll see the Restoration Complete page, and then click OK. 

    After reviewing the stability of your system, you can choose another restore point or undo this restoration. Just open System Restore and make the appropriate choice. After you use System Restore, you'll have an additional task, Undo my last restoration, on the System Restore Welcome page. Remember that you'll have to reinstall any programs that were installed after the restore point.

    If System Restore doesn't work in Normal Mode, it might work in Safe Mode. To use System Restore in Safe Mode, press the F8 key during reboot and choose Safe Mode. When your computer starts in either Safe Mode or Normal Mode, System Restore can be used to capture a working previous state. System Restore can't be opened unless the system is bootable into one of these modes.
OR try this:
  • Run the Repair tool on the wireless network adapter.
  • Note: 
    To run Repair, right-click the wireless connection icon in the notification area or in Network Connections, and the click Repair.
Symptom: There are no visible wireless networks or the Wireless Networks tab is not present in the Network Connections folder

Corrective Measures :
  • Check to see if the Wireless ZeroConfig Service is running by checking the state is Started in the Services Microsoft Management Console (MMC) snap-in.
  • Use the Services console to configure the Wireless ZeroConfig Service to start automatically.
  • A wireless network adapter driver that fails in the early stages of service startup can cause the Wireless ZeroConfig Service not to initialize on that interface. If this is determined to be the problem, install the most recent version of the driver for that adapter.
*Please drop me a comment. I am here to help you.

Posted on Dec 29, 2008

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This sounds like an issue compaq and HP have with certain models. If this is the models we are talking about conact them via phone or live chat on their web page. They are doing one time repairs on these models even if out of warranty.

Posted on Dec 29, 2008

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Find the WLAN switch and switch on the feature.
If you let know the make model I can check where the switch is Or if it's sw controlled like in some lenovo PC (FN + F5)

Posted on Dec 29, 2008

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Posted on Jan 02, 2017

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