I have 2 kids so i got another dance mat so they could both play. The number 2 player mat will not work for me i brought it back to the store and got another one and that one won't work for me can anyone help me solve this?
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I was having this exact same problem! So frustrating because you know that the mat does work since it works in the menu. Anyway, I found this on the Konami website: This problem indicates that the dance mat is not plugged into the 1st
player port. Please check that your dance mat is plugged into the port
which is closest to the power button. This port also has 1 dot next to
it, to indicate that it is for the first player. Otherwise, the system
will not register that there is a first player at all, which is why the
mat won’t work in any other port than the 1st player port.
If your Wii console is facing you standing vertically with the power button at the top, look for two doors that open on the top facing the ceiling. Open the compartment at the front an you'll find four ports that will fit the plug for the dance mat. We plugged ours into the closest port to the front of the unit and it's working fine.
We found the solution on another post:
"Try making sure that the DDR mat is plugged into the FIRST controller jack (there are 4). That is the only way that it is associated with controller 1. If you plug it in any of the other controller jacks, you will be able to use the mat with instructions, configuration, etc., but not to dance. Hope this is your problem! -GeoffM" Good luck! This worked for us!
Hi. I just had this problem myself. I called support. You need to make sure that the mat is plugged into the round outlet on the wii with the one dot above it, or the player 1 terminal. Otherwise, the mat will be read as a player 2 mat and it won't work when the songs play.