Question about Bose QuietComfort 2 Consumer Headphones

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My Bose QC2's are making a woofing/garbled sound.

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Make sure this is isolated to the headphones by trying them with other devices/trying other headphones with the original item that caused the issue. Make sure you use different music files as well.
If it is still the headphones then it is a cable fault, the only place I know where to get them is direct from Bose so give them a call.

Posted on Dec 31, 2008

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Raven01@Hi, The left hand speaker has snapped off the head band on my bose qc2. Also, the blacl plastic that hold the headband together above the right speaker is coming apart. Can I buy a replacement...


No, Bose doesn't cover any damage done to products that is any fault of the buyer. You might be able to if you contact a Bose retailer and special order it through them. Just a note, it will cost you more for the new speaker due to it being a special order. Probably around the lines of 40-50% of the original sales price (which is outrageous). If I were in your shoes, I'd try to find the same unit on craigslist or Ebay.

Jun 18, 2011 | Bose QuietComfort 2 Consumer Headphones

1 Answer

My QC2 headphones work intermittently at best. I believe it is the connection. It would not work with my ipad or with United's in-flight system on my last flight. This has been happening for some time.


Try plugging your headphones into other sources, like a computer's audio output or someone else's ipod/mp3 player.
If the problem persists, try moving the cable around near where it connects to the device (the jack) and see if you can get it to come on more often. Also try moving the cable near the headphones themselves, and at other points along the cable.
If you've had the headphones for a long time, it's more than possible that the cable is lose somewhere, and needs to be repaired.
Most common geeks will be able to fix this problem for you, so ask around if you know any.

May 04, 2011 | Bose Audio Players & Recorders

1 Answer

Hi My QC2 had the sound off ...No idea what happened. Is there anyway to fix it? Tks Lewis


There is no common fault with these headphones, the fact that both channels are off at the same time means it is highlyunlikely that the transducers h or a connection in the plug has failed. That leaves the battery, battery connections and the circuit board. Due to the construction of the board there are no user reviceable parts so if it isthe board bose will have to replace it, therefore all you can do is make sure the source is ok by using some other cans, use a fresh battery and make sure the battery contacts are reaching the battery. Finally it is possible that the switch has failed but if that was the case moving it around would cause th intermittentlye phones to operate If you checked all that and no joy i'm afraid it's back to bose.

Mar 03, 2011 | Bose QuietComfort 2 Consumer Headphones

1 Answer

Won't turn on after swapping battery for a new one, it had crackling in both earcups but now it's completely dead.


It sounds like a battery problem.
Check to see if the battery is installed correctly.
Take it out and put it in again, and see if it works.
Try a another battery that you know is good.
If you have any way of testing the battery do it.

If the crackling was happening before you changed the battery you may have another problem, otherwise a sick battery is more probable than the earphones dying at exactly that time.

Jan 31, 2011 | Bose QC2 Headphones

1 Answer

I have a short in the right earcup, when tapped it will work, for a little bit, but go off again. It only shuts off the right earpiece, not the left.


well you have a few options the first is how long have you owned the unit? is the unit still under warranty? if the unit is under warranty contact bose for a replacement unit.
the 2nd if its not under warranty is to open the bose headset and re-solder the right ear piece. If you can tap the right ear piece and the sound becomes intermittent that is a indicator that it is inside that headphone.
If you have a soldering iron and flux/solder Open the ear piece and then attempt to find the loose connection. At this point put a little flux on the the loose wire. Then heat up your soldering iron. Now only take a small bit of lead free solder and attempt to repair the loose connection. If you solder it correctly it should be working perfectly fine

If you need further assistance please feel free to follow up with a comment and i will be here to assist you. If this assisted you please feel free to rate the comment 4 thumbs up. thanks and have a great day.

Aug 19, 2010 | Bose QC2 Headphones

2 Answers

I have had the bose in-ear headphones for a year and they were great at first and then all of a sudden the left earpiece stops working. If I move the part that connects the headphones to the ipod then it...


If your headphones are in warranty (under a year old) Bose will repair or more likely replace them with a new pair. I am now on my forth pair or Bose in-ear headphones and experienced the same problem with an ear piece stop working. I have to say Bose customer service has been fantastic and has replaced each pair. Every new pair is then covered by a new full years warranty. Unfortunately my fourth pair has just gone wrong with the same connector problem. Bose again have said they will replace as they are in warranty. I have been told if they are out of warranty they will offer a new pair at a discount price of £50 instead of £80. However i think that if my new pair go wrong out of warranty i will have no option but to look at alternatives.A Pair of headphones that cost £80 should last more than a year!!!

Mar 29, 2010 | Bose in-ear headphones - Black with...

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My QC2 right headphone starts to buzz, like a vibrating sound


It is a blown woofer in the headphones that is causing the vibrating. Because when a woofer is blown is will develop a small tear, this tear will get bigger over time and cause that "vibrating" sound that you hear. Lucky for you joenfrancis your headphones are still under warranty so they will replace the headphones for free. Hope this helped!

Feb 20, 2009 | Bose QuietComfort 2 Consumer Headphones

2 Answers

My Bose QC2 make a weird noise when I move my head


I fixed the problem by putting the ear **** up against my face with my mouth inside of the ear piece, as if my mouth would've been listening to music. Make sure it is air tight around your mouth. I gently sucked air out of the air ****, and it fixed the problem!!! The speaker must of gotten dented in a little bit from to much pressure at some point or another by pressing up on the ear piece while they were on my head. The things are so air tight. Hope this works for you too. :)

Jan 20, 2009 | Bose QuietComfort 2 Consumer Headphones

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