Question about Microsoft Wireless Notebook Optical Mouse VSBX300008

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Microsoft Wireless Notebook Optical Mouse 3000 not working

I've had this mouse for about a year now, and it just stopped working yesterday. I tried replacing the batteries twice, but the right light (laser) on the mouse is not coming on anymore. I've tried pressing the connect buttons on both the mouse and the USB receiver, but nothing is working. PLEASE HELP!!!

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  • saxgirl12 Dec 29, 2008

    The batteries were straight from a new package....and I triple-checked to make sure they were inserted properly. I guess you're right - maybe it just has died....it's so frustrating though because this is the 3rd or 4th mouse that I've gone through in the past few years! Thanks for your help :o)

  • pguynn Dec 31, 2008

    I have the same thing, my 3000 will not light up anymore with the laser red light. It was just working yesterday, and then now I have changed the battery twice and I have a battery tester and it still won't work.

    This is my second mouse, but the other one worked for a couple of years, and this one is just been not even a year.

    What's up with that?

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Do you have another device to test the batteries in to be sure they are good? Also verify the batteries are inserted properly - if so, it appears the mouse has just quit working.

Posted on Dec 29, 2008

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I have a Microsoft Wireless Notebook Optical Mouse 3000 which was working yesterday but is now not responding. The red LED on the bottom of the mouse is flashing, but the green LED on the USB receiver only...


you might have to uninstall the mouse then restart your computer then reinstall the mouse and its drivers
make sure the battery is good (has full charge)also you might test the usb device for the mouse is inserted correctly into the usb port (if applicable)
click start control panel mouse you should see 4 tabs buttons,pointers,pointer options and hardware under hardware you can troubleshoot also you can select properties under driver you will have options to update driver,rollback driver or uninstall and under hardware you can troubleshoot
in xp
hope this helps

Feb 01, 2011 | Microsoft Wireless Notebook Optical Mouse...

1 Answer

My Microsoft wireless mouse just stopped working on my HP 550 laptop. All lights are on--no obvious problem I can see. (Wireless notebook optical mouse)


Try downloading the driver in your computer again. The registry file can be corrupt from other downloads. It has happened to mine twice so far in two years The drivers can be found at this link below...Remember I do not know what model you have so a 3000 & a 4000 model link for each are showing for you below here

http://www.softwaredriverdownload.com/microsoft_wireless_notebook_optical_mouse_3000_driver.html

http://www.driverfiles.net/Input-Devices/Microsoft/Wireless-Notebook-Optical-Mouse-4000/download/page,sh,28746,138,20,.html

Jul 15, 2010 | Microsoft Wireless Notebook Optical Mouse...

1 Answer

The pointer on my microsoft wireless notebook optical mouse 3000 stopped working on the table next to my laptop. The pointer will work if I put the mouse on the laptop itself but when I put it back on the...


There could be several other factors influencing the behaviour of your optical mouse. Have you tried cleaning the lens underneath and also used a contrasting mouse mat on your table?
The range of this mouse is very limited (3ft) and you might have some interference from other devices around (like cordless phone, wireless devices and so on)

Check the following 2 sites for more troubleshooting ideas. Also the microsoft site referenced below provides some software you can download to diagnose better.

http://www.ehow.com/how_5142950_troubleshoot-microsoft-wireless-mouse.html
http://support.microsoft.com/kb/321122/en-us

Dec 26, 2009 | Microsoft Wireless Notebook Optical Mouse...

1 Answer

Mouse stopped working (Microsoft optical notebook 3000 mouse)


YOur mouse needs to be paired with the transceiver. THere is normally a button on the part which goes inot the laptop. Press it once then flip the mouse and press its button once. It will then work hopefully :)

Aug 15, 2009 | Microsoft Wireless Notebook Optical Mouse...

1 Answer

Microsoft Wireless Notebook Optical Mouse 3000 'Quit'


I would try taking the usb and puting into and diffrent usb port and also if you have another computer try it on the other computer

Jun 04, 2009 | Microsoft Wireless Notebook Optical Mouse...

1 Answer

Left button works. right stopped working how do i get it to work again? thank you


just open carrefully the cover and ussually only lose or broken knock button inside

Apr 28, 2009 | Microsoft Wireless Notebook Optical Mouse...

1 Answer

Mouse works perfecly well for couple of minutes then stops.


try a new batteries most likely it is the batteries and sorry to hear about this issue

Apr 15, 2009 | Microsoft Wireless Notebook Optical Mouse...

1 Answer

Microsoft Wireless Notebook Op. Mouse 3000 Dosent work.


try plugging the usb adapter into a different usb port of the computer and there must be a connect button on tat adapter..press the connect button on tat aadapter and then press the connect button on the mouse {after replacing the battery}.if it doesnt work on 1st go ,,try 2-3 times,,,and hey best of luck

Apr 14, 2009 | Microsoft Wireless Notebook Optical Mouse...

2 Answers

Microsoft Wireless Notebook Optical Mouse 3000 help


I had the same problem.
Press the button on the underside of the USB, the green light will flash. Now press the reset button on the underside of the mouse. Your mouse should now work.

Mar 27, 2009 | Microsoft Wireless Notebook Optical Mouse...

1 Answer

Microsoft Wireless Notebook Optical Mouse 3000 not working


Most devices last a long time. Have you tried re-installing the software for the keyboard & Mouse> Also go to microsoft download center and get the latest drivers for you setup. Make sure when you do, choose the right Operating System driver for your Keyboard & Mouse. Hope this helps. Bud

Dec 30, 2008 | Microsoft Wireless Optical Mouse

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