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I changed the ink cartridge and have an error message ever since. The cartridge is in correctly.

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  • bob collins
    bob collins May 11, 2010

    Did you change it or refill it?

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Normal 0 This doesn’t help fix all printers because each situation is different and in most cases we don’t have enough information to determine the fix. So hope this will provide some help.

Could have a corrupt driver.
Disconnect the printer or at least be sure it is turned off. I'd do both and when the CD software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

Posted on Jan 30, 2009

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Answer : To resolve this error condition, correctly position a calibration page on the scanner. See the User's Guide for more information. How do I resolve the error message "Cover open"? error code : 3501 Question : How do I resolve the error message "Cover open"? Answer : To resolve this error condition, close the access door. The printer will not operate while the door is open. How do I resolve the error message "Color ink cartridge missing or not installed correctly"? Error Codes : 3511 Question :
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    2. Wait until the printhead is idle and silent, then pinch the latch on the color ink cartridge with your thumb and forefinger and lift it out of the printhead.
  2. Check the two electrical contacts on the ink cartridge for small marks, which should appear if the cartridge was installed correctly.

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    2. Remove the color ink cartridge, then check the two electrical contacts on the ink cartridge again for small marks. Repeat if necessary.
    3. Reinstall the ink cartridge.
  3. Close the printer access door.

NOTE: See the User's Guide for more information about removing and installing the ink cartridge.
If the error persists:
  1. In the KODAK All-in-One Home Center, select the Help (?) icon.
  2. Select Maintenance.
  3. Select Firmware Upgrade, then follow the prompts to download the latest version of firmware, free of charge.
From Kodak support:
http://www.kodak.com/eknec/PageQuerier.jhtml?pq-path=9104/7269&pq-locale=en_US

Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

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