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Brother MFC 8860DN B.. Either will not print an envelope or grabs the envelope and does not print anythine

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Hi,
Try changing the paper thickness settings, as the heat and pressure of the fuser on 'paper that is too thick' will cause the envelope to either crease, jam or reject the printing job.
Doubling the paper thickness settings would make sense as the printer would then see an envelope as a single sheet and print normally.
Try that..

Hope this helps

Chris (ziraffa)

Posted on Dec 29, 2008

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I think its the line up for the print.. Try setting the program you are using page size to that of the envelope, The click file print, set the paper type and size to that of the envelope (there should be a default for it) and ensure the envelope tray is selected in the print options as well.
click apply then cancel and then file / print preview. You should see the envelope and how the document lines up on it, move it around if necessary then print. If you dont see anything on the print preview it meant it isnt lined up correctly, move it around until it does or select fit to page.

Posted on Dec 29, 2008

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