Question about Vtech V.Smile TV Learning System

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Won't work with smartridge

My son's vsmile will work until the smartridge is inserted, after that the screen turns snowy and has no picture. i have only one smartridge so I can't try a different one and see if that works.

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Make sure the V.Smile is turned off before inserting the cartridge. If it is still acting funny:
Things you can try to get the V.Smile TV Learning System to work:
1) Press the Reset – Press and hold the ON button for about 10 seconds
2) Make sure the game is inserted far enough into the system, and that it is pointing in the right direction. You may occasionally need to clean the contacts.
3) Also, make sure you are using the supplied power cord/adapter, not batteries. Batteries cause more problems than they’re worth.
-Tha Mp3 Doctor

Posted on Jan 04, 2009

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My Vtech vsmile didn't work a the time I push the power button never happend my batterie are test and are brand new an i try to connect direct with a power supply never work again


There are problems with the power adaptors. Did you use a VSmile power adaptor, or something that just seemed to fit the unit? Using the wrong power adaptor (like unknowingly plugging a Leapfrog power adaptor) into the unit can cause damage to the Vsmile Board.
Push and hold the power (smile) button for one minute, then install fresh batteries. if it powers back up, then try:

Dirty Smartridges (the game cartridges) are to blame for about 90% of VTech Vsmile products not powering up.
In some instances, the cartridge slot on the unit itself can become damaged and will cause no power up.
Kids (of all ages) can dirty a smartridge in less than a second, and render the whole system dead.

Sep 30, 2010 | Vtech V.Smile TV Learning System

1 Answer

We just got a VMotion & it would turn on and then we'd put the game in and it would shut off. I have no clue whats going on.


Your smartridge is dirty, or you inserted a smartridge that was dirty and now have dirt grime or Mac n Cheese in your cartridge slot. (happens to us all, only takes a kid a split second to get grime on a smartridge, even one that's brand new!)
Clean the contacts of the smartridge with common rubbing alcohol. In very dirty circumstances where the pins are tarnished, polish them with a pencil eraser.

For the socket, if it has become dirty, do the following:
Remove Batteries, AC Adaptor or car charger cord, rechargeable battery packs first....
Invert the Vmotion or Vsmile, pocket or cyber pocket. open the slot dust cover with a finger or eraser end of a pencil, blow compressed air (dust off spray in the computer aisle) into the socket opening. this will remove loose debris. next,take a good hard paper stock business card. cut the business car to match the Smartridge edge (cut out the center and the card length to fit.) Using the mostly paper side of the business card (usually one long edge has very little printed on it), open the dus cover again and Insert and remove the business card and look at the paper edge. Is the card dirty now? continue inserting and removing until you notice the pin tarnish or foreign material collecting on the business card. Now it is clean. In a really bad case of Mac-nCheese, you could use two business cards stacked, and soak the edge in rubbing alcohol, then go back with the dry Business card method. Do not use a screwdriver, comb, brush of any kind on the socket contacts. The socket contacts are easily damaged. allow the unit to completely dry (20 minutes) then re-power the unit (without a Smartridge). power off, insert a smartridge and power on and your kids are back to playing again, until the next PB

Sep 13, 2010 | V.Smile 80084060 Vsmile Vmotion Thomas...

1 Answer

Our v tech v smile system won't stay in the on position


Remove all Smartridges, controllers, adapter or batteries.
Examine the Smartridge slot for loose objects, Blow into it to
remove dust or debris.
Pull back the plastic sleeve on the Smartridge and clean both sides
of the metal contact with alcohol and a q-tip.
Insert the Smartridge into the Smartridge slot and remove quickly
twice without turning on the V.Smile unit.
See if that will help.

Jun 29, 2010 | Vtech V.Smile TV Learning System

2 Answers

We have a vtech vsmile and it will not work correctly!!! it will turn on with no game in but as soon as you put a game in to play...it goes blank and will not play the game. It won't even let you turn it...


We had the same problem. Put alcohol on a q-tip. Pull back the plastic sleeve on the Smartridge (game) and clean both sides
of the metal contact. Insert the Smartridge into the Smartridge slot and remove quickly. Then insert Smatrige and turn on the power.

I did this to all of the games and now it works like new!

Hope this helps!

Jul 02, 2010 | Vtech V.Smile Pocket

1 Answer

I plugged in my vsmile and there is power but there is nothing coming on the tv screen


Remove all Smartridges, controllers, adapter or batteries.
Examine the Smartridge slot for loose objects, Blow into it to
remove dust or debris.
Pull back the plastic sleeve on the Smartridge and clean both sides of the metal contact with alcohol and a q-tip.
Insert the Smartridge into the Smartridge slot and remove quickly wice without turning on the V.Smile unit.
Then try to see if that fixes the problem.

Jun 26, 2010 | Vtech V.Smile TV Learning System

1 Answer

Not playing on the screen. green light is lit,


Remove all Smartridges, controllers, adapter or batteries.
Examine the Smartridge slot for loose objects, Blow into it to
remove dust or debris.
Pull back the plastic sleeve on the Smartridge and clean both sides
of the metal contact with alcohol and a cotton swab.
Insert the Smartridge into the Smartridge slot and remove quickly
twice without turning on the V.Smile unit.

May 15, 2010 | Vtech V.Smile TV Learning System

1 Answer

Vsmile shuts down when cartridge inserted


Remove all Smartridges, controllers, adapter or batteries.
Examine the Smartridge slot for loose objects, Blow into it to
remove dust or debris.
Pull back the plastic sleeve on the Smartridge and clean both sides
of the metal contact with alcohol and a cotton swab.
Insert the Smartridge into the Smartridge slot and remove quickly twice without turning on the V.Smile unit.

This should fix the problem.

Mar 28, 2010 | Vtech V.Smile TV Learning System

2 Answers

My childs vsmile switched on but then switched itselfs off,changed the batteries & it worked for a few seconds then switched off again & will not switch on.


Try this: press and hold the ON button for 45+ seconds WITHOUT the batteries. Then put new batteries in. It worked for me. I bought a second unit at the thrift store and thought it was broken until I tried that. Works just fine now.

Jan 06, 2010 | Vtech V.Smile TV Learning System

1 Answer

Our Vsmile won't play


Make sure the system is off before inserting any cartrdiges. Things you can try to get the V.Smile TV Learning System to work:
1) Press the Reset – Press and hold the ON button for about 10 seconds
2) Make sure the game is inserted far enough into the system, and that it is pointing in the right direction. You may occasionally need to clean the contacts.
3) Also, make sure you are using the supplied power cord/adapter, not batteries. Batteries cause more problems than they’re worth.
-Tha Mp3 Doctor

Dec 31, 2008 | Vtech V.Smile TV Learning System

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