Question about Brother HL 8050N Laser Printer

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An e50 error has appeared on the menu of our Brother HL8050N

Could you please tell me what the problem is?
Can i fix it myself.

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Hi,
The Service Error #50 is basically a Fusing Unit problem and you may actually find out that you may have to replace that assembly, to correct that error condition.
E50 means fuser malfunction. Try to print a configuration sheet (press 3 x set). If that doesn't work, you've to change the fuser.

There is probably caked ink and dust on a wire connection that touches the grey roller of the fuser (that has two rollers). It seems this will happen to a lot of the brothers. You just clean the connection. It's simple, but you have to get to it by removing a lot of screws, pieces, and wire jacks.
To summarize:

Remove top cover, and various plastic pieces in the back to get to the fuser. Then take out the fuser and find the 2 black wires that lead to the problem piece that needs to be cleaned.

When you have gotten to the fuser, remove the two wire jack connections. Remove the two screws holding fuser in. One of those screws is big with a spring - don't worry, the spring stays in place. The other screw looks normal, but it is a little longer than the other screws so remember where you lay it. Find the 2 black wires on the fuser leading to the problem piece. Remove the single screw holding it in. Pull it out and clean the wire connections. Now put things back together!

This is really specialist work (the taking apart and putting back together) for a simple cleaning end. Not for the faint-hearted!
It will either be a complete nightmare or a fun project for you..

I would personally take it to a specialist and get an estimate, and measure that against the price of a new printer. But, if you feel brave and have nothing to lose, have a go..
So you know what the problem is, but can you fix it yourself? Well that's down to you, I can't answer that ;)

Chris (ziraffa)


Posted on Dec 29, 2008

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Posted on Jan 02, 2017

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Sir/Madam

I suggest You Perform Below mention steps To Fix Your brother Printer Issue,

Step1: To clear the message follow the steps listed below:
  1. Check for foreign objects, such as a paper clip or scrap of paper, inside the machine.
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2.If the error continues to appear, the machine may have a mechanical problem.

If the error message continues to appear, the machine will need to be reset. Resetting the machine will erase all faxes in memory and the Fax Journal Report. Please make sure you have followed the instructions in the Step1.

3.If the error still continues to appear, move the print head and examine under the print head.

NOTE: The images shown below are from the representative product and may differ from your Brother machine,but their inner structures are same.

3-1.Disconnect the Brother machine from the poweroutlet.
3-2.Open the scanner cover.

dc1c50f4-f415-4da1-8627-79cd70c03e26.gif

3-3.Check the print head's position.
In the example photo the print head is positioned at the left hand side of the platen area.

4cddf4b6-b3a6-46c2-a838-a2179c0f1791.gif

If the print head is on the left side, go to step 3-4.
If the print head is on the right side, go to step 3-7.
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3-4.Gently move the print head to the center.


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3-5.Examine under the print head. If anything is found, remove it. 1b555a0b-2eb3-488c-883c-4c7db77f04ff.gif

Use a flashlight if necessary to check thoroughly.
3-6.Close the cover and reconnect the machine to the power outlet.
If the message continues to appear on the LCD, the machine will require repair.
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3-7.If the print head is on the right side.
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3-8.If you can not find the print head.
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Step2: Check if the machine has faxes in its memory
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In order to transfer data from your fax machine to another, you must have the station ID programmed in your fax machine.
1.Transfer the Fax Journal Report
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Press Menu/Set or Menu on the Control Panel of the machine.
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