Question about HP Photosmart C3180 All-In-One InkJet Printer

4 Answers

Error code for hp printer

Error code

Oxc19a0035 Error code on a HP photosmart C7180 all in one it has only printed 235 pages

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  • bwriede Dec 30, 2008

    Thanks Guru, but this didn't work. I thing its ready for the bin.

  • bwriede Dec 30, 2008

    Thanks techgurus.
    As you say the cost is too great, I am going to get a canon pixma today.

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4 Answers

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  • Contributor
  • 46 Answers

Some of these steps have already been mentioned but this should resolve the issue.

1. Disconnect the Universal Serial Bus (USB) cable from the back of the product, but leave the product turned on.
2. Open the cover of the product and remove the print cartridges.
3. Close the cover and wait for the Insert Ink Cartridges message to display.
4. Disconnect the power cord from the back of the product and the wall socket, then wait for one minute.
5. Reconnect the power cord. If the product does not automatically turn on, press the Power button.
6. Open the cover and reinsert the print cartridges.
7. Close the cover. If prompted, print a calibration page.
8. Print a Self Test to verify product is functional.
9. Reconnect the USB cable, and try to print from the computer.
10. If the error is still there replace the unit


1. Get the unit into the “Support Menu” by following the steps below
A. - Press and hold the “*” key.
B. - Press the “#” key and release both keys.
Display should say “Enter Special Key Combo”
C. - Press and release in sequence the “1”, “2” and “3” buttons.
Display should say “Support” and display the FW rev (something like R0631R)
2. Press and release the right arrow button until the display says “System Configuration Menu”. (on C8100 use Touch Screen)
3. Press and release the “OK” button.
4. Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,
5. Press and release the “OK” button.
6. Display should say “Hardware failure status: Clear. Press OK to clear”.
7. Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
8. Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
9. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
10. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
11. Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK.
12. If the printer has already initialized, then go to the next step. If not, the printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
13. To verify printer functionality print a SELF TEST PAGE. If SELF TEST prints, then printer is ready for use or Software Installation.
14. If the error is still there, or reoccurs replace the unit.

Posted on Dec 30, 2008

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  • Master
  • 479 Answers

The error which you got is the internal board got malfunctioned due to certain region. this can also occur if the cables of the printer get cut internally.or due to adapter of the printer faulty.the adapter gives the power but less then the required. but if internal board error then its necessary to get the board replaced but replacing will cost you near to new printer. thanks.

Posted on Dec 30, 2008

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  • Master
  • 15,935 Answers

You have to delete the key "LowerFilters" in:
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{6BDD1FC6-810F-11D0-BEC7-08002BE2092F}]

Posted on Dec 29, 2008

  • blueextc3221
    blueextc3221 Dec 29, 2008



















    Issue
    The product displays an 0x ... error code when printing (for example Error: 0xf0af8004 ). These error codes indicate that the product has an internal condition.

    Solution one: Reset the product
    Use the instructions below to resolve the issue by restarting the product.



    1. Disconnect the Universal Serial Bus (USB) cable from the back of the product, but leave the product turned on.

    2. Open the cover of the product and remove the print cartridges.

    3. Close the cover and wait for the Insert Ink Cartridges message to display.

    4. Disconnect the power cord from the back of the product and wait for one minute.

    5. Reconnect the power cord. If the product does not automatically turn on, press the Power button.

    6. Open the cover and reinsert the print cartridges.

    7. Close the cover. If prompted, print a calibration page.

    8. Reconnect the USB cable, and try to print a print job from the computer.


    Solution two: Service the product


    If you have completed all the steps listed above and are still experiencing a problem, service the product.

  • blueextc3221
    blueextc3221 Dec 29, 2008

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  • HP Master
  • 6,487 Answers

Try first to power off the printer for 5 minutes and remove the cartridges then after that put the cartridges back in and power on the printer....

Posted on Dec 29, 2008

  • Mark Gil
    Mark Gil Dec 30, 2008

    You can also try to uninstall and reinstall using the updated software for this printer....

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Related Questions:

2 Answers

Error: 0xc18a0106


replace the print head unit not the cartridge.

Jun 17, 2012 | HP Photosmart C7180 All-In-One InkJet...

1 Answer

I recieve Ink System failure error message with error code 0xc18a0206 on my HP PHOTOSMART C7180 ALL-IN-ONE PRINTER.


The error that you are having is a hardware issue, it means your printer has an Ink System Failure. Believe me, there's no use going through troubleshooting for this one. Call HP and just Upgrade your printer. HP Printer Tech Support would be more than happy in giving you discounts and an extra year of warranty for $1.00.

Feb 03, 2011 | HP Photosmart C7180 All-In-One InkJet...

1 Answer

Hp c7180 getting message ocx1a002f, any ideas?


Are you sure the error code is not 0xc....

It sounds like your C7180 has an internal error condition and may need to be reset. It may be easier for you to view this solution online from HP support:

An 0x.. error message displays

Dec 21, 2009 | HP Photosmart C7180 All-In-One InkJet...

3 Answers

Error:oxc18a0206


- Press and hold the “*” key.
B. - Press the “#” key and release both keys.
Display should say “Enter Special Key Combo”
C. - Press and release in sequence the “1”, “2” and “3” buttons.
1. Press and release the right arrow button until the display says “System Configuration Menu”. (on C8100 use Touch Screen)
2. Press and release the “OK” button.
3. Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,
4. Press and release the “OK” button.
5. Display should say “Hardware failure status: Clear. Press OK to clear”.
6. Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
7. Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
8. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
9. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
10. Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK.
11. If the printer has already initialized, then go to the next step. If not, the printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
12. To verify printer functionality print a SELF TEST PAGE. If SELF TEST prints, then printer is ready for use or Software Installation.
13. If the error is still there, or reoccurs replace the unit.

Dec 16, 2009 | HP Photosmart C7180 All-In-One InkJet...

1 Answer

Print error code 0xc18a0107 hp photosmart c7180 All in One and will not print.


that was a system error...
How long since that problem occurs..??

I suggest that you need to load another compatible firmware on that printer ...

thank you for using FIXYA!

May 23, 2009 | HP Printers & Copiers

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