Is this player being recognized by windows? you should be able to open my computer and see your MP3 Player and then just drag your songs to it. Have you installed the software that came with your player. Check the manufacturers website and see if there is a new updated version, driver for your player. I have a Zen from creative and I am able to just plug me player into my computer and drag the songs I want to the player without using the creative software.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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1. Use Windows Media Player to put songs on your Coby MP3 player. Download songs in MP3, WMA, or OGG format from a legal downloading website. If the file is not one of the previously mentioned files, you must download a converter to convert the file to one of the correct files that can be played on Windows Media Player. Rip a song from a CD by inserting the CD and then click on the option to "Rip" the song to your library. Some Coby MP3 players do not need Windows Media Player to add songs, so be sure to check your user manual to see if there is an even simpler method. 2. Connect your Coby MP3 player to your computer using the USB connector that came with your MP3 player. The player will show up under the "Devices" option on your Window Media Player application. 3. Click on the "Library" option to view all of the songs stored on your Windows Media Player library. You can drag the song to the MP3 player in the "Devices" section, or you can right-click on the song and choose the option to transfer the song. In the pop-up box choose your MP3 from the drop-down menu and then click on the "Transfer" button. 4. Right-click on the MP3 player in Windows Media Player and choose the "Eject" option. Disconnect your MP3 player from your computer and turn it on. The song will now be available on your MP3 player. Press the bottom button to play or pause the song. 5. Add videos and pictures to your Coby MP3 player if it supports those files. The process is similar to transferring audio files. Plug your MP3 player into your computer. Open the photo file on your computer and drag pictures into the player. You can create folders to organize the pictures.
Thry the solution below. If it does not work then you need to reformat. Also you might want to go to the coby website and download a updated version on the firmware and reflash your player. This will set it back to factory settings.
Open Windows Media Player.
Find and click the "Sync" tab. This is located at the very top of the program.
Plug the Coby mp3 player into one of the USB ports found on your computer. Depending on the exact Coby mp3 player that you own, you can either plug the player directly into the USB port or by using the cord that came with the Coby mp3 player. The name of the Coby mp3 player will appear in the top right corner of Windows Media Player.
Click "Library." This link will be on the left side of the program.
Double-click the "Songs" option in the middle of the screen.
Scroll through the list of music on your computer until you find the songs you want to put on the Coby mp3 player. Right-click on the title of the song and a drop box will appear. Select "Add to Sync List." You will then notice the song listed in the column located on the right side of the program.
Repeat the previous step until you're finished putting songs on the Coby mp3 player.
Click the "Start Sync" tab located beneath the list of songs you chose in Step 6. Those songs will then be added to your Coby mp3 player.
While it may be something you're well aware of, did you navigate to the folder on the Coby where the songs reside? Is it possible you loaded the mp3s in a directory that is not the default and so the player doesn't see any music. Another possibility is the copyright protection won't allow the player to play the songs. The license may reside on your computer but is not on the mp3 player. Last two thoughts (as stupid as they sound) are is volume up? Is earphones securely plugged in? Have you tried the earphones on another unit to make sure they work? Coby Tech Support at 800-727-3592 6AM-11PM EST
Your Coby player is not compatible with iTunes. What you will have to do is to download the songs from iTunes, and, provided the songs do NOT have copy protection on them (possibly unlikely), you will need to download a free program like Media Monkey to convert the songs to Mp3 format. Once the songs are converted to mp3 format, you can use either Media Monkey or Windows Media Player to transfer the songs to your mp3 player.
Some of the mpzik songs are in protected WMA format - the Coby player is so old that it doesn't recognize any DRM scheme past Windows 9 DRM. If you plan on continuing to use Mpzik, your Coby will only recognize the songs that are in mp3 format (or the rare few that have Windows 9 DRM protection). I would suggest using a music service that only provides songs in mp3 format.