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Problem for Arris Touchstone 450a (CM450) Modem
Switched to cable(arris modem) can't set up network
Since I switched to a bundled cable pkg. I've been unable to set up my network. My netgear router can't seem to work with the arris modem, and my belkin adapter can't pick up the signal. It's driving me nuts as I've tried everything. Cable says it's the router, they say it's the modem, they say it's the adapter etc. Cable said their system is too fast for my router. Help me!
Comments:
Dec 30, 2008
- I have one pc hard wired to the arris modem. I am trying to set-up network with a router and wireless adapter (netgear router, belkin adapter) everthing was working until I switched to cable from dsl. Now I'm unable to setup the network.Dec 31, 2008
- Thanks, I tried that but it still does not work. The new modem is a telephony one one with a battery back-up so I believe that this may be the problem. Since, I unplug, (to power down) but it may still not fully be down to reconize the netgear router since it has a battery back-up (2 hrs).Clarification Request
Posted by djxtreme979 on Dec 29, 2008
I need a clear picture of what you are trying to do. cable modem to pc. Are you wireless or no. how many pc's. That sort of thing.
Same Problem
Feb 25, 2009
- can't sign in to roadrunner. keeps asking for id number on modemto verify account information.
there are five numbers on side and one number on back all with barcodes and one without.
timewarner customer service has taken the service out of customer service.- Guest
Jan 19, 2009
- i try to connect to router to the modem linksys wr54g and dlink same problem can;t get conection- susanaddJan 19, 2009
- Just bought a brand new D-Link router thinking it was a router problem. The connection just goes up and down constantly on the wireless.- pddeboyJan 08, 2009
- i switched to time warner all in one package and cant get arris touchstone modem to work with my wirelsss linksys wrt54g. Im plugged in right now with modem and can connect just fine?- hwilliams107
Solution #1
posted on Dec 30, 2008
cable dsl same thing. Did you switch providers and get new modem from them? If so. Just delete previous netowrk and install new one let pc discover new one. Also, with your router you got a disc. It should install correctly. Perhaps it is previous network that is hindering you.
Yes
No
Solution #2
posted on Aug 02, 2009
This will work i suppose.it did for my aris cable modem.
Remove the Backup battery
Unplug power from the modem
Plug the new router into cable modem (while the modem is still off)
Wait for the router to have its lights runnning.
power the cable modem.
put battery back in
this worked me when i switched from my buffalo router to dlink and tried also with directly to my computer and it let it work.
i guess the cable modem remembers mac addressses or something and if it doesn't match then it won't go through (but that's a guess)
Remove the Backup battery
Unplug power from the modem
Plug the new router into cable modem (while the modem is still off)
Wait for the router to have its lights runnning.
power the cable modem.
put battery back in
this worked me when i switched from my buffalo router to dlink and tried also with directly to my computer and it let it work.
i guess the cable modem remembers mac addressses or something and if it doesn't match then it won't go through (but that's a guess)
Yes
No
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