Question about Vtech V.Smile Pocket

2 Answers

V-Tech Cyber Pocket Screen will not work

We just got my stepdaughter a V-Smile Cyber Pocket for Christmas (only a few days ago) and already, the screen isn't working on the handheld device. She was starting to have problems with it shutting off on her, so we replaced the batteries and ever since, you can hear the sound, but the LCD screen is just white with no picture. We tried plugging it in to the TV with the AV cord and she can play it on the TV, but the point of having this was so she could play it in the car. We've tried the troubleshooting tips in the brochure and online to no avail. Can anyone give us any ideas or is it just forever broken? (Yes, she has already dropped it a couple of times.)

Posted by on

2 Answers

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 13 Answers

Hi i'm Ryan, have you tried to reset it? Remove the battery cover there should be a small pin hole with a button in it, push it to reset. It worked on my daughters.

Posted on Dec 31, 2008

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 2 Answers

I just bought this vtech for my son and the screen isn't working. Any suggestions on how I can fix this? I put in new batteries and I press the "on " button the screen willwork for a few seconds and then shut off! Please help!

Posted on May 28, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I NEED TO FIND THE OWNER MANUAL FOR THE VETCH


http://www.vtechkids.com/_f/_pw/_manual/80-075300%20V.Smile%20Pocket.pdf

Feb 18, 2011 | V.Smile 80040571 Vsmile Cyber Pocket Pink...

1 Answer

We got this for my son and he loves it. It took me a few days to figure out how to do the free downloads. But once I reread the instructions and it works great. I have only been able to get the learning...


I have the same problem with v-reader.
phoned v-tech Tech Support but no help.
I have:
1. Disabled Anti Spyware application
2. Disabled Anti Virus application
3. Disabled WiFi and using direct Ethernet connection for the laptop.

I think they have to fix this application. Its on Adobe Flash.

Jan 11, 2011 | Vtech V.Smile Pocket

1 Answer

It just stopped working one day. We put new


ur best bet would be call the company who sold it to u and ask them to explain why it wont work

Mar 04, 2010 | Vtech V.Smile Pocket

1 Answer

No sound


here is the manual if you don't already have it

http://www.vtechkids.com/_f/_pw/_manual/V.Smile%20Cyber%20Pocket.pdf

resetting that is apparently just a case of removing the batteries and adaptor (if you are using one) wait five or ten minutes... reconnect the adaptor or install the batteries and turn it on

Robert

Jan 10, 2009 | Vtech V.Smile Pocket

1 Answer

V tech pocket smile


Hi i'm Ryan, my daughters did the same thing, I removed the battery cover and there is a small pin hole with a reset button in it, try resetting it. I did and it came back on and works fine.

Dec 29, 2008 | Vtech V.Smile Pocket

3 Answers

Vsmile cyber pocket not working


Hi I'm ryan, try resetting it. Remove the battery cover, there should be a pin hole with a reset button in it. my daughters did the same thing and i just reset the system and it works fine.

Dec 25, 2008 | Vtech V.Smile Pocket

1 Answer

My daughter v smile pocket does not work


Sounds like the contacts on the games need to be cleaned. On the game cartridge, push back the little cover and clean the gold colored contacts on both sides. I use a cotton ball or q-tip with alcohol on it. Let it dry before you put it back in the v.smile.

Dec 09, 2008 | Vtech V.Smile Pocket Pink Electronic...

1 Answer

Screen is blank


Try the reset button on the back of the unit.

Also try cleaning the contacts on the games. Push back the sleeve on the game and clean good with alcohol. If this doesn't do it, unplug it, and clean the contacts inside the unit with a qtip.

Hope this helps!

Nov 07, 2008 | Vtech V.Smile Pocket

1 Answer

Screen is blank and there is no sound


Try pressing the reset button on the back.

Also, try cleaning the contacts on the games. Push back the sleeve on the game and clean good with alcohol. If this doesn't do it, unplug it, and clean the contacts inside the unit with a qtip.

Hope this helps!

Oct 12, 2008 | Vtech V.Smile Pocket

1 Answer

V smile pocket problems


Do you still have your receipt? You could try to echange it at the store. Vsmile is coming out with a newer slightly different handheld model you could try. Though, we have a vsmile for the home and a leapster as a handheld game. Which both of my children have loved. Have you tried calling Vtech about the problem? I've had to call before about the home unit and they were very helpful. (Incedently, I have had problems with that, so if you ever do here's a helpful tip: Reset the machine by unplugging EVERY cord and pressing the two front buttons together for one full timed minute! We were having problems with a power issue and this solved it) They may be just as helpful as Leapster's Leap Frog company and send you a replacement! Once on a long car trip my daughter got sick in the car, while playing, so needless to say the game system got it too. And when I called Vtech about what to do, they sent a replacement! Try calling Vtech and see. You never know! Good luck!! :)

Sep 05, 2008 | Vtech V.Smile Pocket

Not finding what you are looking for?
Vtech V.Smile Pocket Logo

706 people viewed this question

Ask a Question

Usually answered in minutes!

Top Vtech Dolls, Playsets & Toy Figures Experts

Rick Arnold

Level 2 Expert

63 Answers

Andrew Taylor
Andrew Taylor

Level 3 Expert

10708 Answers

richie46

Level 3 Expert

6034 Answers

Are you a Vtech Doll, Playset and Toy Figure Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...