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Cannot burn CDs using itunes anymore!

Everytime i try to burn a CD it says the softwear//burner cannot be found.
we havent done anything differently

my dad even bought a new burner and installed
and it said it still couldnt read it

what do i do?

Posted by on

  • katiexffghjk Dec 29, 2008

    Okay, I did that and there is a yellow ! and when i clicked update driver it said that they couldnt find a better one to update it then the one i already have...

    so it din't work :/


  • katiexffghjk Dec 29, 2008

    Alright, I tried that and it is Enabled.
    But nothing happened.


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  • Master
  • 741 Answers

Go to the Device Manager. Start>Right-Click on My Computer>Properties>Hardware tab>Device Manager. Find your CD/DVD in the list of hardware and click on the "+" sign to expand it and see your brand and model of CD/DVD device. If there is a yellow! or a redX then it is either disabled are is corrupted, just right-click and update driver.. Even if it does not say anything, right click it and update driver. Sounds like your CD ROM has driver problems.

Posted on Dec 29, 2008

  • Randall  Trahan
    Randall Trahan Dec 29, 2008

    If there is a yellow! then that is good. It means we have a few things we can try. It's when you see nothing and it doesn't work that makes it hard. Right click on it again and make sure it says "enabled"...then post to me again and let me know what happens.

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