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No sound on HP PC with Vista

The sound was working and now has stopped. If I go to the control panel it says the speakers are not plugged in, but they are, and they are in the right port. I have reloaded the driver. I have not added any new software or hardware that could have caused a conflict. Headphones do not work either.

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  • nidman Dec 29, 2008

    thanks ecmorgan 69- no it's not muted. Dvawter - I tried headphones in both the front and reart jacks - no sound

  • nidman Dec 29, 2008

    Thanks EC - it's not muted. Thanks Dvawter - I tried headphones in both front and rear jacks

  • Edward Morgan
    Edward Morgan May 11, 2010

    Assuming there is power to the speakers, and they are in fact plugged in properly...



    In Device Manager, is the Realtek sound working properly? Is it, by any chance, muted?

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Sounds like the hardware died to me as well.

But, one last thing to try, try going into Device Manager, uninstalling all the audio devices, then after uninstalling them, reboot the computer and let the PC find them. You can try that before you have to go to Best Buy to pick up a cheap audio card. Post back.

Posted on Dec 29, 2008

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Assuming you have reloaded the driver, and have tried another set of speakers or headphones, then the problem must be in the connector on the back of the computer, or the sound card itself. If the computer has a second headphones jack, some have one on the front and one on the back, you can try this. If this does not work either, then the sound card on the computer will likely need to be replaced.

Posted on Dec 29, 2008

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http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?lang=en&cc=us&prodNameId=3785037&taskId=135&prodTypeId=12454&prodSeriesId=3784892&submit.y=5&submit.x=8&lang=en&cc=us&y=2&x=5
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