Question about Sony Cyber-shot DSC-W100 Digital Camera

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LCD display is white

I cannot see images in the LCD display, because its all white. I can use the machine using the optical visor, and I can also take pictures. It doesn't matter if I turn the camera off and on several times, the problem remains and I also tried to swuitch the mode, and press all the buttons. It is noy a memory stick or charge problem. Don't known what to do, the camera is brand new. Help please !!

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Hello dieguito, First of all the display is white most probably because it doesn't receive singnals from the mainboard. What you see is actually the led backlight of the display. Without any signals these displays are white, and when signal is applied the transistors that form the actual tft (thin film transistor) pannel opose light on different wave lenghts in order to achive different colors. The signal is fed into the display via a data cable and that's where the problem could be, it may not make a perfect electric connection. Another case would be that the camera's firmware got corrupted and needs to be re-written. However if your camera is new, i suggest you take it for an in warranty check at a service center. The first option will require dissasembling your camera and the second one writting a special software onto it. The W series are known to have some problems with the screen but their firmware (it's bassicaly the same as w70 or w50) is pretty firmly placed, i haven't seen cases of it to mailfunction, i suspect the first case, involving a connector with the display. Good luck and please post back if you need more info.

Posted on Apr 27, 2007

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Posted on Jan 02, 2017

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The display being white can be due to failure of the LCD or the CCD which is the optical sensor of the camera. So to confirm check the older picture to be seen on the display. Confirm this by checking the memory card on your PC. If the images shot are seen to be clear on the PC , then the LCD can be faulty, fault on the linking cable or the control board.

However if the older images are seen well then the LCD is working correctly and the fault can be failure of the CCD- charge coupled device in the camera. If you have accidently exposed the camera directly to high intensity light / sunlight, then it is possible that it is damaged. Remove the battery and keep the camera aside to reset and try as a last resort. Get estimate before you decide. It will be good to have it checked at the authorised service as you do not have to run around for spares.
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The display being white can be due to failure of the LCD or the CCD which is the optical sensor of the camera. So to confirm check the older picture to be seen on the display. Confirm this by checking the card on your PC. If the display is not seen, then the LCD can be faulty, fault on the linking cable or the control board.

However if the older images are seen well then the LCD is working correctly and the fault can be failure of the CCD- charge coupled device in the camera. If you have accidently exposed the camera directly to high intensity light / sunlight, then it is possible that it is damaged. Remove the battery and keep the phone aside to reset and try as a last resort.

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