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if it is not yet empty try to remove and reconnect the cartridge, if same error, try printing without the tricolor cartridge. if that works, you need a new tricolor
You need to have color cartridges installed for your printer to function. You can however print black and white with empty color cartridges. If you do this you may damage the print head and not be able to print in color again. If you can live without color printing I recommend a monochrome laser printer. It will never print color, costs 1/2 as much to print with, won't dry out, and the cartridges last way longer than ink cartridges.
the ink can probably just be left empty in the tray, this will be color has no ink left, but black dose, hence you should be able to print with the black only now. taking out color or tricolor will result in nothing being printed. some printers have the option to select black and white print modes only, this will be your best bet to use only black and white. and will yield more then 15% efficiency over color that uses far more ink due to pixelation and blending modes.
Ray,
It sounds like you need to replace the cartridge with a new one. The electronics may have went out. We see this usually during the winter months when the static electricity in the air is high and we shock the cartridge. I would also NOT recommend cleaning the head/jets of the cartridge with alcohol. The electronics are fine to clean with alcohol both inside the printer and on the c artridge, but the head will dry out. We recommend taking a damp warm wet paper towel, placing it on a protected surface, and placing the head of the cartridge on the paper towel until you see some ink appear. Then put it back in your printer and let the printer clean off the bottom. If the printer is not cleaning off the bottom of the cartridge, the printer cartridge wiper on the carriage may be broken or stuck.
Black ink is an essential part of the printing process. The black color is only made by the black cartridge, the color cartridge does make "black".
One or more optional photo cartridges may be available, depending on your printer model.
Use the photo cartridge with a tri-color cartridge for best-quality color photos and graphics, and sepia or antique photos.
Choose a gray photo cartridge to print black and white photos with truer grays and richer blacks.
You are out of black and magenta (tricolor cartridge) ink or ink has dried up. Try touching the nozzle plate (underneath print cartridge) with a water dampened cloth (not alcohol) for cleaning clogged nozzles (do not rub). Ultimate remedy : put in contact nozzle plate with hot water for about 5 seconds. If color still missing your printer need new cartridges.
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