Question about Philips GoGear SA5285/37 Digital Media Player

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Phillips go gear 8gb

I have a phillips go gear 8gb and i can't get it to turn back on. it froze the other day while i was listening to it. i just plugged it into the charger hoping it would go away. but now it wont turn on at all, like the dead battery symbol doesn't even come up. also, i tried plugging it into my computer but my computer wont recognize it. can you please help? i would really appreciate it! Ok, I went to plug it into my conputer and when I did, it froze so i reset it, then when I tried to transfer my music to my philips gogear mp3 I had like a bazillion errors, and I reset it again and it wont turn on.I NEED HELP!!!!!!!!!

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  • Anonymous Jan 02, 2009

    Wont power on and device manager doesnt recognize it. Tried holding the vol + button while plugging it in and nothing seems to happen.

  • stubbs5383 Jan 12, 2009

    My philips gogear will not turn on and when i charge it, a pink screen comes on the screen and wont go off....

  • lotsofkids03 Apr 01, 2009

    it is froze i turned it on and it froze when it got to the go gear sign i pluged it into the computer and it don't reconize it i reset it and it turns off and as soon as i turn it back on it freezes again

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Reset the player by inserting a paerlcip into the reset hole. If that fails, go to Philips' website and upgrade the firmware on your player to solve the freezing issue permanently. Actually, don't go to Philips website - run the Philips Device Manager and select Update. If the device manager won't recognize the player, unplug the GoGear, hold in either the shuffle button or volume + and reconnect it to the computer until a Found New Hardware Wizard window pops up.

-Tha Mp3 Doctor

Posted on Dec 31, 2008

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Well if your computer doesn't recognize the device you will have to take your cd that came with the device and install it into the computer again, but don't plug your mp3 up to the computer yet just do this part first. after you install the cd again then try to plug up your device to the computer and if it does not come on keep on taking the usb cable out and hitting reset at the bottom of your device.keep doing it until it turns on and then try to transfer music on your device if you can

Posted on Jan 05, 2009

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Anyone this answer solved this problem my gogear is dead only the battery screen appear but no turn on and no charge i repair with device manager the new version firmware and nothing...

others solutions ????

xcuse me my bad english...

Posted on Dec 03, 2009

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Posted on Jan 02, 2017

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Frozen solid


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