Question about GE GSH25JFR Side by Side Refrigerator

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Ice and water dispenser not working

Ge side by side gsh25jfr, ice and water dispenser not working. Changed the control; board, like tech said. Water surts out intermitantly and causes door light to dim with popping sound that last for mins to hours. Noise stopped most of the time with pressing light on outside dispenser.

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  • Anonymous Mar 15, 2014

    I have the new part. I was told to take the trim around the dispenser off using a putty knife but it just doesn't pop off. I have looked at you tube videos but none of the things that they do seems to work on my unit. How is that trim attached.

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ALWAYS MAKE SURE YOUR APPLIANCE IS UN PLUGGED BEFORE TRYING ANY PROCEEDURES !!!!!! MAKE SURE THE WATER SUPPLY VALVE (SOMETIMES 1/4" SADDLE TYPE PEIRCING VALVE) IS NOT CLOGGED WITH SEDIMENT... THEN MAKE SURE THE WATER SOLENOID IS NOT CLOGGED AS WELL ... THE WATER SUPLY SOLENOID HAS A SMALL ORFICE THAT CAN BECOME PARTIALLY CLOGGED OR DOES NOT "SEAT PROPERLY" AND CAN CAUSE INSUFFICIENT WATER SUPPLY AND THUS ERRATIC OPERATION. A LARGE PERCENTAGE OF WATER DISPENSER AND ICE MAKER PROBLEMS ARE DUE TO INADEQUATE WATER SUPPLY. IT IS THE FIRST THING THAT NEEDS TO BE CHECKED !!!

Posted on Apr 27, 2007

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Posted on Jan 02, 2017

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1 Answer

Replaced water filter and still won't produce water


If the ice maker works and the dispenser does not the most likely cause will be the=> WR57X10032 Dual Water Control Valve
2_28_2013_1_23_03_am.jpg

In rare cases the water will freeze in your water tank or iside of the freezer door but if this has not happened before and you are seeing no extreem cold temps in lower half of refrigerator section where the water tank or coil of water line that cools the water before it reaches dispenser you will possibly resolve this problem by replacing the dual water control valve. Let me know should you have questions, Thanks Sea Breeze

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My ice maker is working fine. My ice dispenser is working fine, There is no water from the water dispenser. When I push the button, I hear a click but no water.


I had this same issue with my GE refrigerator and figured out it is a common problem with these units. The water line freezes up near the dispenser panel. Fortunately, GE has an inexpensive solution, a water line heater, that fixes the problem with little work. Check out my blog post on my ge refrigerator water dispenser not working for complete details.

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If you would like to do this yourself and save the fee of a service tech I ill tell you the motherboard and compressor start components have been affected. Just replacing the board is not always the answer. These refrigerators are sensitive to electrical surge, fan failure, compressor start component failure and eliminating the cause is the best and less expensive way to approach this, I will return later and discuss parts and I do need you to confirm your model is the GSH25JFR, Thanks, Sea Breeze

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Our water dispenser on our side by side is not working. we have changed the filter and it's still not working.


We researched this problem for our GE, & it's common on the model GSH25JFR. When the insulation for the door was being applied they did not tape down the tubing for the water. The thicker insulation pushes the tube right up against the ice maker causing it to freeze. You'll need to get a new left side door from GE to solve the problem.

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You have a bad main control board . The new pt # WR55X10656 . The dispensor board is not communicating with the control board . However , check this site to see if it can be replaced under warranty .
http://www.scribd.com/doc/13371507/Ge-Motherboard-Concession-Letter .

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Watre control valves have 2 sides one side for the ice maker and the other for the water didpenser. It is possible that the side for your dispenser is defefective and the complete valve will need replaced. The part number for yours is WR57X10032 and can be found here
http://servicepartstec.blogspot.com/ Just enter the number and click find it. Thanks, Sea Breeze

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make sure the water line is not kinked behind the refridgerator.

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If there is a filter on the unit, change it. If not, then sounds like the screen is clogging up. You will need to pull the unit out and remove the water supply line and take off the adaptor to access the filter screen and clean it...

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1 Answer

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INSIDE THE DISPENSER ASSEMBLY IS A SEPARATE ELECTRONIC BOARD THAT CONTROLS THE DISPENSER.
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try taking off the dispenser front and check the "switch " controlling water /ice. its a micro switch your connecting with as you change from one to the other{ice to water) im assuming that the switch is not being activated. plungers get stuck switch gets old

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