I need to download this disc named getting to know your cannon
What I suggest is that you go to this site http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&fcategoryid=116&modelid=15402#DownloadDetailAct
and select the Windows Operating System you have on your computer and download the latest drivers and then install them. This should get your printer working again. Save this file incase you need to re-install the printer later. Bud
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which model?
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