Question about Canon PowerShot G5 Digital Camera

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Error 25 I am having problems with my G5 with regard to the lens. It will not retract when camera is switched off. It then shows an error 25 which is not listed in trouble shooting guide for canon. I am aware Canon lens are giving plenty of trouble but this is related to error 18.. Can someone help me with this matter. Thanks

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Re: Error 25

Have you tried the Canon web site. If under warranty well worth trying If not they may well offer a low cost refurbished exchange scheme

Posted on May 11, 2007

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1 Answer

Lens error


Check the articles below and follow troubleshooting in case of lens error:

Lens not retracting on digital camera.

Lens Error.


Apr 09, 2010 | Nikon Coolpix S210 Digital Camera

1 Answer

Lens error

There is a possibility that a bit of grit or debris has got stuck in the retraction mechanism or the lens has been knocked out of alignment.

The camera will have switches inside to tell it when the lens is retracted or extended and if it doesn't make contact within the expected time then it will give this error.

If the there is no warrantee or you dont mind voiding it then I would suggest carefully disassembling the camera and turning the retraction motor by hand to see where the problem is.


Please comment again if you discover anything.

Good luck



Oct 19, 2007 | Nikon Coolpix 5200 Digital Camera


What is the solution if the camera lens doesn't retract?

There are lot of reasons, for the camera lens to stop working. Here are some of the examples.
  • You dropped the camera down.
  • You stopped the lens from retracting by holding or pressing it down.
The result of such impacts, stops the whole lens array from working.
The solution is simple,

Tap the camera after you switch it on.(Usually an error message is displaced as "Lens Error" or "Please Switch off and on the camera again" depending on the manufacturer). If the lens retract then, you are the lucky person in the world.


Please take it to the nearest service center.(e.g Sony, Kodak, Canon)
The repair personnel will analyze the damage and let you know the estimation to repair the damage.It costs almost 90$ to replace the whole lens array.

I believe this tip has helped you lot.please rate my tip as helpful.
regards, Venu.....

on Feb 16, 2010 | Digital Cameras

1 Answer

The screen reads "lens error, restart camera. I can not get the lens to retract. I can not get the power to stay on. The cannon screen shows up momentairly - but fades to black and the message appears.

remove the battery, let it sit for at least 2 hours, then put it back. put the batteries back, then gentle push the lens sideways to free its stuck part. if the error still occurs and the lens is not retracting, consult the warranty for the device as the lens assembly gears may be at fault.



Aug 12, 2009 | Canon PowerShot SD1000 Digital Camera

1 Answer

Lens error, restart camera

Lens error is usually caused by mechanical faults concerning lens assembly. The lens cannot extend or retract fully, the error is detected and lens error is returned.
Sometimes this can be fixed playing with the lens during extraction or retraction to help the lens asset getting back to normal.
More often the camera lens must be disassembled and re-assembled by a technician to fix the problem.

Apr 28, 2009 | Canon PowerShot SD850 IS Digital Camera

2 Answers

Lens error

I have a solution posted in doc "nikon s5 s6 lens cover error repair.doc"  uploaded on site    It will be helpfull for you. Its is a step by step solution with images.
Regards Mukesh

Jan 03, 2009 | Digital Cameras

2 Answers

Kodak EasyShare M853 Digital Camera lens error 122,1,0,0

Try helping the camera to retract using your fingers while you turn camera off, try also helping lens to full extent if they don't.if you do not succeed in this simple way the camera lens must be taken apart and reassembled at a repair shop.

Jul 25, 2008 | Kodak EasyShare M853 Digital Camera

1 Answer


0013 indicates that your camera has a hardware (related to Lens) defect.When dirt gets into the lens mechanism the lens wont retract properly.. You wont believe what i have suggested for a similar problem and it worked! Its a similar lens stuck error..

Mar 21, 2008 | Nikon Coolpix 3200 Digital Camera

4 Answers

Lens Error 25

Guess what I tried banging the bottom of my CW330 camera, as suggested by Timewarped, and the lens retracted and the "Lens Error 25" cleared. I can't believe it, you saved me about $80 in repairs. Thanks

Mar 25, 2007 | Kodak EasyShare C330 Digital Camera

4 Answers

Lens will not retract

I had exactly the same problem and I went to this site and got my solution. I banged the bottom of the camera with my palm and turned it off and on at the same time. On about the fourth bang the lens retracted and cleared the error codes. I know, "Caveman Maintenence" but it worked. Can't hurt to try...

Dec 10, 2006 | Kodak EasyShare CD33 Digital Camera

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