Question about HP OfficeJet 4215 All-In-One InkJet Printer

1 Answer

Problem with feeder on HP Officejet 4215

When I load document in top feeder, it feeds to initialize position okay, but does not continue to feed through the unit (for a copy or a fax). I believe problem is self inflicted as I tried to copy a thick item and force it through the unit. All motors and rollers appear to be operating properly, but the sheet does not feed through. Lifting the "head" on the unit, I see a small bit of plastic extending from the face and it may be blocking the sheet from going further. The piece of plastic does not appear to be broken, but cannot be moved out of position to provide a smooth face. Do you think this is my problem and how can I fix it?

Posted by on

  • Anonymous Apr 30, 2008

    having the same problem tryed opening back door and making sure no paper was there and rollers move freely still not working.

  • Anonymous Jun 04, 2008

    Same problem, hp solutions did not solve it.

×

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

  • Expert
  • 188 Answers

Hi Dwterrell,

Please click on the web link given below and perform the steps given in the web page.

I will provide you two web link which will fix the issue for you.

Link 1

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00097153&cc=us&lc=en&dlc=en&product=351106


Link 2

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00786157&cc=us&lc=en&dlc=en&product=351106

This should fix the issue.

Posted on Mar 20, 2008

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Automatic document feeder will not feed. Tried


Check the sensor. (See here)
Take a look at solutions offered here.
Sorry I can't offer much more at the moment, the HP search engine is down for maintenance...

Jul 30, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Feeder tray does not feed during fax


Hp help
Automatic Document Feed (ADF) does not pick up paper. Follow each step, problem seems to be in pick assembly. Prcess took less than 5 minutes with a successful outcome.



Apr 28, 2009 | HP Officejet Pro L7590 All-in-One InkJet...

1 Answer

Vertical line from document feeder


there is probably a dirt spot on the scanner glass where the document feeds in. try cleaning the thin glass under the document feed cover.

Apr 24, 2009 | HP Officejet J5780 All-In-One Printer

1 Answer

Lines appear when making a copy using document feeder tray


If the lines are vertical (in the direction the ADF feeds, 11in long for 8 1/2 by 11) You can try cleaning the glass the scanner uses when it's using the document feeder. Pull up the top left part of the printer where the documents feed, there's a little rib in the middle of the side to help you do this, then simply pull up the assembly underneath with all the rollers in it, you should see about an inch of glass underneath and a centimeter long strip of white plastic on the assembly (this serves as the white background when feeding slimmer papers) Clean them both. I'd recomend any glass cleaner, just don't spray it in there, spray it onto a cloth.

Jan 16, 2009 | HP Officejet 6310 All-In-One InkJet...

1 Answer

Paper will not feed into officejet 4215 to fax or copy, it stalls in the feeder.


Sometimes the feed rollers can get dusty or acquire other deposits on them that can cause a loss of friction, resulting in feed problems. You could try cleaning them to see if it would help. Here's the instructions:

Cleaning the Rollers

Post back your results and good luck.

Oct 10, 2008 | HP OfficeJet 4215 All-In-One InkJet...

1 Answer

Document feeder works for printing but not for scanning


Hi, When you had the doucment feed jam were you able to clean or remove any paper that might be blocking the paper to be scanned? It sounds like there is paper still in the document feeder , I would open the DF and check very closely to make sure no paper is in the way!Good Luck!

Dec 02, 2007 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Automatic document feeder


you have to replace it if cleaning doesn't help.

look for the seperation tire or pad if it picks up the paper from the top first then the sep is on the bottom and vice versa. Clean that on really good this is the one that seperates the paper and stops it from feeding more than one sheet.

Oct 21, 2007 | HP OfficeJet 7310 All-In-One InkJet...

Not finding what you are looking for?
HP OfficeJet 4215 All-In-One InkJet Printer Logo

Related Topics:

103 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2022 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18426 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...