Question about Whirlpool Washing Machines

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Machine stopped agitating and basket does not spin.

Had a large load of towels going and machine made an unusual sound. Machine will not agitate or spin now just hear the motor running. I took all towels out to see if it would run without anything in it but water, but still no movement. I previously posted this about a hour ago but somehow the model number changed during my post. The machine is a Whirlpool Ultimate Care II LSQ8243H Washer

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  • gulfbeach47 Dec 28, 2008

    Not sure if my reply is showing up. i don't see it, so I will post again. What is a coupling and is there somewhere to find out how to replace? Is this an easy job for someone not mechanically inclined?

  • gulfbeach47 Dec 29, 2008

    I see the coupler located on the parts repair list in the middle of a bunch of other parts. Real nice of you to offer to the help. I have so much on my plate right now, that I probably should not attempt to repair myself. Since the coupler is cheap, what would you say would be a fair price for repair done at my home? I guess it would be better to get it repaired, rather then buy a new one unless repair cost is outrageous

  • gulfbeach47 Dec 29, 2008


    onthejob5130 Thanks so much for your help. I never heard of this site until I posted a question about my machine in the local newspaper. Are you a paid worker for FixYa or just someone that offers free advice? So your advice would be repair and not replace? Also, I guess this repair could cost over $100.00 after looking at what is involved getting to the coupler and of course the price of labor per hour.

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Replace coupling,,,

Posted on Dec 28, 2008

  • 1 more comment 
  • onthethejob1
    onthethejob1 Dec 28, 2008

    the motor coupling is between the gearcase and the motor,,the price of a coupler is cheap,,,its there so if you overload the machine ,,you wont brak transmission or burn out motor,,,i can talk you though..even if you never pick up a screwdriver,,,glad to...this is the part you need#283753A

  • onthethejob1
    onthethejob1 Dec 29, 2008

    i cant give you a price ,,because servicers charge buy area and distance,,try a couple and shop around,,,good luck

  • onthethejob1
    onthethejob1 Dec 29, 2008

    thank you gulfbeach,,

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The most common cause of the symptom you are describing is a bad drive block which has probably ruined your basket drive as well. Let me give a quick explination. The weight of the basket you put your clothes in is supported entirely in the center of the washer underneath your agitator. It rests on an aluminum block called your drive block. So that the basket will move back and forth while the washer agitates, there are two tabs on the drive block that lock your basket drive underneath in place. Once the drive block wears out or round down these tabs, the basket will raise slightly and "skip" across the top when the spin cyle is stopped. To verify this, you can check one of two things. First (and easiest) is put a heavy, large load in the washer, get it wet then spin it out. Once the washer reaches the maximum spin speed, open the lid. The washer should snap to a halt when functioning properly. What I belive you'll find is that even with the lid open, the basket will continue to spin. The other method to verify this is take the top of the agitator off. Next remove the bolt in the middle of the agitator and lift the agitator off. In the middle, you should find a large flat metal colored nut.In the middle of that nut, you should see two tabs across from one another. There should be two straight pieces of metal coming up from the bottom which have nice, straight sharp corners. Again, if I am correct, you will find they have been rounded off and there may even be shavings of metal visable.
To replace a basket drive and drive block, you will need to purchase the parts and also a specialty tool from removal and instalation. These will probably run you around 125-175. If you are interested in giving it a go, reply back to me and I will get you some step-by-stpe instructions typed up.

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