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HP Pavilion my HP dv9700, sn 82639B0, p/n KL086AV will not accept the charger/power supply. It seems that the internal receptical is loose. Where do I get it fixed. It is under warranty because it is only 6 months old and I bought the extra 3 years.

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The hardware warranty for HP and Compaq notebook PCs and tablet PCs varies among products, depending on geographical region, country, and product model. For the specific warranty period, warranty terms and conditions, and available technical support, see the printed warranty statement included with the product. The warranty period can also be found on the service tag (illustrated below) located on the bottom of your product. Figure 1: Service tag HP Pavilion - c00818926.jpgYou can obtain warranty service and technical support by contacting HP online or by telephone. For online service and technical support whether your product is in warranty or out of warranty, see the HP Customer Care Web site . For technical support telephone numbers, refer to the Worldwide Telephone Numbers booklet included with your product.

Posted on Dec 28, 2008

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If it is under warranty then dont give it to any local technician or you may void your warranty.contact hp support or the local hp dealer to get it fixed for free.u can contact hp support on the link below:
http://welcome.hp.com/country/us/en/support.html

Posted on Dec 28, 2008

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