Question about Whirlpool LHW0050PQ Front Load Washer
The washer worked great first few times, then last night wouldn't fill with water, would spin twice and then get stuck on Wash cycle without doing anything. Now all the clothes are stuck and the washer won't do anything. Has power, has water coming to the washer. Went through the entire troubleshooting manual. Called Whirlpool and they said we had to go through store we purchased from. I live in the Virgin Islands, so noone will come service for weeks. Help!!!
I took mine apart this night. The top comes off by removing two torx screws from the top-rear and lifting at the rear and lifting in the rear until the front edge slides out of the sheet metal. Regarding the door switch. It appears to cut the power to to the control PCB so if you can turn on the power and press the plunger on the door switch (located on the right side above where the door latch catchs) and the control panel lights up - it isn't the door switch. My local "service tech" has been waiting for a replacement door assy for (4) weeks. I finally got frustrated and took the unit appart myself. Mine will not spin or move the drum in any way but does run the pump. I will try setting at different locations in the cycle and turning the power on and starting it. It definately is not the door switch - what a waste of time.
Posted on Sep 20, 2007
I assume one can also ask a question in this box. Ican't figure out how to start a new thread so I hope there are still some interested folks paying attention to this one. The LHW0050 does not have a traditional spin timer and this makes cycle diagnosing a pain in the .... You can turn it off and restart it on separate settings but you can't easily advance it through the cycles to test them. I have a LHW0050 washer that is filling and then not doing much else although it seems to agitate a bit, even if I set it to spin. It does drain and then goes into various relatively slow spins in opposite directions and speeds but nothing like the real spin cycle. Maybe these are precursory to clear more water and weight out before engaging the high speed but a guy could have fixed 10 traditional timer appliances while waiting around to see what this one would do. I am assuming if it does anything after filling that it is not the door switch, but maybe the door switch is making occasional contact and then losing it giving unusual results. Are you speaking about an LHW0050 when you say pull up on the top. There are no visible means of dissassembly (I've had the back apart to clear a clog out of the hose that overwhelmed the clever front access filter),but I don't see how the top comes off. Do you pull it forward or backward while pulling up, any screws to undo first? Finally, where is the timing regulation on this machine, is it some solid state unit. Is there any available theory of ops material that can aid in these conditional diagnoses. If there is actually a spinning motorized timer hidden from view, I'm tempted to cut the covering and expose it so I have more control over the cycles, both for repair and operation. I have half dozen of these in service and was reasonably satisfied so I got one for my wife and the inability to address timing or change cycles on the fly or even know what is really going on during the wash cycle is very frustrating. OTherwise doesn't seem like a horribly engineered machine. It is high on the vibration side, obviously especially if a load gets unbalanced. I actually had one jump off one of its 4 shock absorbers during a violent spin cycle. Maybe they tried to put too much in a relatively small package, but, know on wood, performance has nonetheless been pretty good. I recommend only in slab on grade or solid concrete basement floor applications. I've tried to construct various vibration damping devices from layers of heavy 1/2" think rubber stallmatting attached in multiples to a wood frame with only modest improvement for my installation on a first floor that shakes the whole house. thanks, brian
Posted on Jun 13, 2007
I got mine yesterday. On the 4 load, the same thing happened to me! I will call customer care first thing and see. adobe montreal, canada
Posted on Jul 16, 2007
THE FIRST THING TO ALWAYS CHECK ON ANY WASHER IS THE "SAFTEY LOADIND DOOR SWITCH. WASHER WILL FILL-UP AND THATS IT. IT SHUTS YOUR WASHER OFF IF A CHILD OR SOMEONE TRIES TO OPEN DOOR WHILE RUNNING. IF IT GOES BAD WASHER WILL JUST FILL AND THATS IT. NEVER ATTEMPT TO REPAIR OR BY-PASS SAFETY DEVICES. CALL A LICCENSED (BBB MEMBER) APPLIANCE REPAIRMAN WHO IS "FACTORY CERIFIED" TO GET A "FLAT-FEE DIAGNOSTIC TEST" TO CHECK. NEVER LET OLD PARTS LEAVE YOUR HOME. HUNDREDS OF HOME OWNERS ARE BILKED EVERY YEAR BY "SO-CALLED FIX-IT MEN. Joe_Rex (New Member)
Posted on Apr 27, 2007
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