I left and set my fresh air by ecoquest on away mode. When I got back a few hours later the machine would not turn back on. Please let me know what I can do to fix this problem.
There could be a couple issues at play here. 1) The power cable might not be plugged in correctly. 2) The fuse might be blown 3) there might be another electronic failure.
1 and 2 are pretty easy to check. Go to www.healthylivingia.com and look for the FreshAir, under the support tab you will find manuals that you can print out. For the third option you would have to send it in. An authorized repair center needs to take a look at the machine and diagnose the problem. You can call EcoQuest at 1-800-989-2299 to find out where the closest repair center is.
I hope this helps. Eric
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