Question about HP Compaq Presario SR2011WM PC Desktop
My computer will not load WindowsXP at startup / I've tried the RECOVERY feature but it says its unsuccessful. I have a Compaq Presario SR2017CL w/XP Media Center. I'm frustrated at this point. I've tried the recovery disk and it still won't load in order to fix the problem. I have Norton360 that I downloaded Aug. 2008; do you think I have a virus? How can I fix the problem when I can't get pass the startup. HELP!!!
Or e-mail me at Wellsm@ccf.org on Tuesday. Thanks for any help you can give me.
I don't think you have a virus, Norton 360 is a very good antivirus program and would have caught it. Try disabling all of the Norton 360 features then load the Windows XP disc. Sometimes anti-virus programs interfere with the processs. I am assuming you have the Windows XP original disc. This should work.
Posted on Dec 28, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Dec 30, 2012 | Dell Inspiron 1545 Notebook
Apr 14, 2012 | ASUS X52JCXR1 156 Notebook PC
Mar 01, 2012 | Toshiba Computers & Internet
Mar 13, 2011 | Computers & Internet
Aug 21, 2010 | Gateway M-6843 Notebook
Jul 10, 2009 | Computers & Internet
Dec 22, 2008 | HP Pavilion dv6000z Notebook
Sep 20, 2008 | Dell Latitude D600 Notebook
Do you have the windowsxp cd for installation not the recovery one the install one?.
If you have the disk allow windows to boot up from that disk allow it also to go through the motion of installing windows till it can go no further. PRESS "R" for Console then go to the dos prompt... type chkdsk /p
Allow windows to fix up things then remove the disk and try starting.
Oct 17, 2007 | Averatec 6200H Notebook
Mar 01, 2012 | HP Compaq Presario SR2011WM PC Desktop
110 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: