Question about Canon ZR85 Mini DV Digital Camcorder

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Canon ZR 85 has gone blind. Blank Screen. Will not record; will play back and shows menu items, however.

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Re: Canon ZR 85 has gone blind. Blank Screen. Will not...

Canon writes at its website Malfunction: It has been confirmed that the connecting parts of the internal wiring of the CCD used in affected products may become disconnected, especially if the affected products are stored or used in high-temperature and high-humidity environments. If this occurs, the signal is not output from the CCD normally in Shooting Mode, which may cause a distorted image or the absence of an image. This malfunction can be confirmed on the LCD monitor screen during shooting. The same malfunction also appears on the recorded image. Canon's Response: Effective immediately, and regardless of warranty status, Canon will repair, free of charge, the products listed above exhibiting the above-mentioned malfunction if Canon determines that the malfunction is caused by the CCD image sensor. Canon will also cover the cost of shipping and handling in connection with this repair. U.S. residents are kindly directed to contact the Canon Customer Support Center for further assistance at 1-800-828-4040. Support hours are Monday thru Friday - 8:00 AM to 12:00 midnight; and Saturday 10:00 AM to 8:00 PM (all times EST). Alternatively, if electronic support is preferred, please send your email to

Posted on Sep 15, 2007

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Re: Canon ZR 85 has gone blind. Blank Screen. Will not...

I had a similar thing happen to me...the video would not come one when I turned it on, but the audio would work, and it would play back tape fine. I happened upon the following solution (though I don't know how long it will last). I charged the camera, and then noticed it worked fine when the charger was plugged in. As soon as I unplugged it, the video would go black. So...I plugged it in, turned it to record, and unplugged it, and it worked! Almost like something got reset. I have no idea how long this will last, or if it means the battery is going...but, give it a try!

Posted on Jun 24, 2007

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Its known problem of ccd imager in Canon ZR85 camcorder and ccd imager needs to be replaced.

Canon will repair your camcorder free of cost as per announced scheme for ccd imager issue.

Click Canon CCD Advisory for details, how to get free repair.

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