Question about Sony VAIO NV170P Notebook

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WinXP can't start.

Sony VAIO NV170 system recovered month ago by OEM recover- cd (Winxp home), worked ok, but this morning when turned on the pc, the screen displyed the flash program-loading bios rom image file by phoenixphlash utility 4.00, after the flash programing complete the pc turned off, if turn-on the pc again will repeat the same process, it can't open the window. What's the problem? needs help! Thanks. YLee

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  • Leigh Lee Apr 27, 2007

    Hi Sandrew, thanks for your
    I had check in the cmos setting, the time and date is corrected, all of settings looks ok, but the problem isn't ok, where the cmos battery is located on the pc bottom? do I need remove the big battery also? what's the reasons caused this problem, it's virus or parts faulty? before this problem I see some more noise from pc when click mouse,and when I turn-off the pc some message on the screen but I didn't see it what it said.

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It maybe that the bios chip is faulty or stuck in a loop as what it seems to be doing is trying to run the bios flash programme. Next time the pc boots up press F2 or Del and in the cmos settings see if the time and date is correct, if not correct it and look in all the menus for something similair to bios flash utility updates and dissable it if enabled or select off, save settings and exit for a reboot. Hopefully it will stop, that's if you can get into the bios without this programme flashing up. If you cannot stop it you will need to reset the bios and the only way may be to remove the bottom compartments of the laptop and look on the motherboard for the cmos flat round shaped battery and remove it for 10 minutes or so and then replace and try again, or only other option is to speak to sony technical as a bios problem is a serious one and cannot sometimes be resolved other than a motherboard replacement i'm afraid.

Posted on Apr 26, 2007

  • andrew pester
    andrew pester Apr 27, 2007

    You are always wise to remove the charging battery, but the cmos battery is only a small round battery part No. CR2032 3V.

    Can't say what the original cause would be, i doubt it was a bios virus, you have to be really unlucky, it is probably a motherboard bios fault.

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