Question about Sony VAIO NV170P Notebook

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WinXP can't start.

Sony VAIO NV170 system recovered month ago by OEM recover- cd (Winxp home), worked ok, but this morning when turned on the pc, the screen displyed the flash program-loading bios rom image file by phoenixphlash utility 4.00, after the flash programing complete the pc turned off, if turn-on the pc again will repeat the same process, it can't open the window. What's the problem? needs help! Thanks. YLee

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  • Leigh Lee Apr 27, 2007

    Hi Sandrew, thanks for your
    I had check in the cmos setting, the time and date is corrected, all of settings looks ok, but the problem isn't ok, where the cmos battery is located on the pc bottom? do I need remove the big battery also? what's the reasons caused this problem, it's virus or parts faulty? before this problem I see some more noise from pc when click mouse,and when I turn-off the pc some message on the screen but I didn't see it what it said.



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It maybe that the bios chip is faulty or stuck in a loop as what it seems to be doing is trying to run the bios flash programme. Next time the pc boots up press F2 or Del and in the cmos settings see if the time and date is correct, if not correct it and look in all the menus for something similair to bios flash utility updates and dissable it if enabled or select off, save settings and exit for a reboot. Hopefully it will stop, that's if you can get into the bios without this programme flashing up. If you cannot stop it you will need to reset the bios and the only way may be to remove the bottom compartments of the laptop and look on the motherboard for the cmos flat round shaped battery and remove it for 10 minutes or so and then replace and try again, or only other option is to speak to sony technical as a bios problem is a serious one and cannot sometimes be resolved other than a motherboard replacement i'm afraid.

Posted on Apr 26, 2007

  • andrew pester
    andrew pester Apr 27, 2007

    You are always wise to remove the charging battery, but the cmos battery is only a small round battery part No. CR2032 3V.

    Can't say what the original cause would be, i doubt it was a bios virus, you have to be really unlucky, it is probably a motherboard bios fault.



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I want to recover my sony vaio laptop with windows 7 OS, i want to get it back to original state to delete all personal installed programs. pls help

Click the "Start" icon in the lower-left corner of the screen and click "All Programs." Click "VAIO Care" then click "VAIO Care" again. The VAIO Care program will open.

Click "Recovery & restore" on the left side of the VAIO Care window, then click "Recovery." Click "Recovery Computer" on the right side of the program window.

Click "Yes" to verify that you are aware the computer will be recovered to its original factory settings and that all of your personal files and programs will be erased.

The computer will restart and the recovery process will begin.

When the process is finished, the computer will restart again and boot up to the Windows 7 setup screen.

Recover Using Recovery Partition

Turn on or restart your Sony Vaio computer.

Press the "F10" key repeatedly when the Vaio logo appears on the screen during the boot process to be redirected to the Boot Options menu on your machine.

If the Boot Options menu does not appear by the time the Windows logo appears on your screen, let the computer finish booting up, then restart the computer and try again.

Highlight "VAIO Recovery Environment" in your Boot Options menu and press "Enter."

The VAIO Care program will appear on your screen.

Follow steps 2 and 3 in Section 1 to recover your Sony Vaio computer with Windows 7 to its original factory settings.

Recovery Using Recovery Discs

Insert the first recovery disc in your optical drive and restart your Sony Vaio computer.

The total number of recovery discs varies based on your Sony Vaio computer.

The Boot Options menu will appear on your screen. Highlight "Start Sony VAIO Care Rescue" using the arrow keys on the keyboard and press "Enter." The "VAIO Care Rescue" program will appear on the screen.

Click "Tools," then click "Start advanced recovery wizard." In the "Do you need to rescue your data?" window, click "Skip rescue."
Click "Factory condition," then click "Next." Click "Yes, I'm sure" when asked if you want to proceed with the recovery knowing that all of your personal files and programs will be erased. Click "Start Recovery." Remove and insert the recovery discs as prompted by the computer.

Remove the final recovery disc and click "Restart" when a message appears on the screen informing you that the recovery is complete.

The computer will boot up to the Windows 7 setup screen where you can begin personalizing your operating system

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I need to know if i can recover the Operating System on my Sony laptop it has a OEM harddrive I lost the Operating System by Mistake can i recover the Operating System Through the BIO"S or dose it...

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Look here - 4th one down.. to download a Boot /repair CD image to burnto a CD
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