Question about Brother MFC620CN Home/Office Color Inkjet Printer (MFC 620CN, MFC-620CN, 620CN)

1 Answer

Brother MFC-620CN All-In-One Printer

Hi I am having problems with print quality on the above named printer. I am printing text and the quality is not as sharp as it should be. I have cleaned the cartridges several times, ran a Print Quality Test Page which looks OK, but when I run an Alignment Test Page I have to check the 600dpi and 1200 dpi and find a match for both resolutions. The only problem is 1200 dpi has a match but there is no match for 600dpi which I think is the cause of the printing quality being rubbish. I have been online looking for solutions, I have referred to the manual but there is no resolve for this problem. Help.

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 832 Answers
Re: Brother MFC-620CN All-In-One Printer

A service partner has to adjust the printhead by special software. This cant be done by user. After adjustment the printing quality will be as good as brand new.

Posted on Sep 18, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Lines on colored prints

Hi Jam Jam, Try changing the Print Quality from Text to higher print quality.

May 12, 2014 | Brother MFC Printers & Copiers

1 Answer

Unable to cl;ean

Hi Ada,
Go To Below official Brother Printer Video For Your problem,
Still having Problem Then follow Us For
Brother Printer Support

Jan 29, 2014 | Brother MFC-620CN All-In-One InkJet...

1 Answer

Text missing when document is printed from Brother MFC-9840CWD

Hello,This issue may becaused by poor connection. Check to see if all interface connection cables arein the printer. If the printer doesn't establish good connection with thecomputer print quality will decrease.Second thing you can check are thesettings on the computer. Are they matching with settings in Brother MFC-9840CWD.This is issue is not caused from the toner cartridge or drum unit.

May 09, 2012 | Brother MFC-9840CDW Laser Printer

1 Answer

Brother mfc-620cn I have replaced all the colors and black and still can't get all the colors to print. I cleaned it about 10 times and all I get on the test is black and cyan color blocks. I am using mfg...

If you haven't been able to get the printer to print correctly after that many cleanings, it will have to be taken to a repair center for corrective maintenance. I service Brother products and you more than likely have an issue with the cleaning assembly. You can find a local authorized repair center at this link

Oct 08, 2009 | Brother MFC-620CN multifunction Color...

2 Answers

Print manager

if you go to the site, and look under downloads, by model number, one of the options should be to get a print management s/w package. it's a nice utility for maintenance

Jun 16, 2008 | Brother MFC620CN Home/Office Color Inkjet...

1 Answer


cleaning here is more like the head cleaning from the print manager.

Jun 16, 2008 | Brother MFC620CN Home/Office Color Inkjet...

1 Answer

Printer problem - MFC - 620CN

can you please scan a test print sheet and post it here as a photo?

Nov 13, 2007 | Brother MFC-620CN All-In-One InkJet...

1 Answer


Check all of the settings for your printer and make sure everything is set like it should be. Uninstall the drivers for it and install drivers correctly and possibly from a different site than you previously used.

Aug 05, 2007 | Brother MFC-620CN All-In-One InkJet...

2 Answers

Brother MFC-620CN Printer

my brother mfc-620cn printer is printing backwards if you had a see threw paper itnwould look right

Jan 26, 2007 | Brother MFC-620CN All-In-One InkJet...

Not finding what you are looking for?
Printers & Copiers Logo

112 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Printers & Copiers Experts

Jim Yeh

Level 1 Expert

15 Answers

Jesus  Colon
Jesus Colon

Level 1 Expert

12 Answers

Rick Johnson
Rick Johnson

Level 2 Expert

84 Answers

Are you a Brother Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides