Question about Mustek Be@rPaw 1200CU+ Flatbed Scanner

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Scanner installed software connected usb after all was installed to computer,then opened photo-impression where i installed it to, bear paw remote there yet when given first scan to do it says initialize scanner 0% and freezes.... I had not downloaded the installation book til after this then read that I wasnt supposed to have it plugged in to wall at all? How do you use direct scan? not seen in book? Also, I previosly unistalled this program but it would not clear all??? then re-installed driver to make sure it was good. If I need to re-install what parts do I need to re-install??? Crazy Woman lots of questions....anyway your help would be mucho, mucho appreciatied! Thanks in advance for any questions you can answer. If you could just get me where i can get a job to fly on this thing i can figure out the rest....its a bueaty now i want to see it work!

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Re: scanner

What system are yo operating this scanner on? It wont work on XP.

Posted on May 28, 2007

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I have installed HP PHoto and Imaging Softward for ScanJet 3570c 48 bit. Everytime I try to click on icons on the scanner, my computer shows an error message that there is a problem with connecting to the...

Does the same error occur if you launch a scan from the computer? What OS do you have? Vista only has a basic driver available and does not support the scanner buttons. (You can launch the scans from a number of options: third-party software, Windows Fax and Scan (new scan), Microsoft Paint (File > Import from Scanner or Camera > New Scan) and Windows Photo Gallery.)

If the error occurs when you launch the scan from the computer, try a new data cable and different USB ports. Try a direct USB connection if you use a hub. Then check your USB ports and the drivers for the USB. (For Windows, look in the Device Manager. Start > Control Panel > System > Device Manager (exact directions will depend on the OS).

The HP Photo and Imaging software requires you to set the default scan destinations in the software before you can use the buttons on the scanner (for those OS/driver versions that support the feature). Always open the software and scan from the computer to see what the defaults will be. Each version of HP's imaging software set up these buttons differently; the help option is useful. Try Scan > Scan settings to find where to set the color and black & white destinations.

I hope this helps. If you add a comment with your OS and whether the computer can launch a scan, I'll provide additional help if I can.

Cindy Wells
(who inherited a scanner when a USB hub failure aggravated the original user into buying a new scanner thinking it was a scanner problem.)

Aug 12, 2011 | HP ScanJet 3570C Flatbed Scanner

1 Answer

Unplugged scanner usb while shutting down computer and now scanned photos are pixilated

Try reinstalling the scanner software.

Turn off the scanner and disconnect it.

Uninstall the old software.

Reinstall the software and connect the scanner to the PC.

Dec 29, 2010 | Canon CanoScan 8000F Flatbed Scanner

1 Answer

Looking for software to run my Brookstone iConvert photo scanner

I tried very unsuccessfully to use the software provided with my iconvert. My system even crashed a few times. The provided software, Photo Impression 6, may be good for other things but I was about to send the iconvert back when I decided to try the photo management software I use, Thumbsplus and voila, it works like a charm. You may not be able to do all the retouching and other stuff that the Photo Impression does but I just wanted to get them into my system, then I can do all that work with other software or even with the Photo Impression software.
If you want to get the slides converted and the provided software doesn't seem to work, just try some other photo software like thumbsplus. I have now converted several hundred slides with no problems.

Apr 23, 2010 | Scanners

2 Answers

How to install it in Windows Vista?

sure not hard at all. all you have to do is:

  1. Close all open programs on the computer.
  2. Locate the HP Photo & Imaging software CD-ROM that is appropriate for the language and operating system and insert the CD-ROM disk into the computer.
  3. For a Microsoft(R) Windows computer: Follow the instructions on the screen. Or, if the installation program does not start automatically:
  4. Click Start , then click Run . The Run window will open.
  5. In the Open box type: X:\SETUP.EXE (where x is the letter of the CD-ROM drive).
  6. If the instruction prompts to shut down the computer, do so.
  7. Connect the USB cable between the USB port on the scanner and the USB port on the computer.
  8. Connect the power cable between the scanner and a surge protector or a grounded wall outlet. This turns on the scanner.
  9. If necessary, turn the computer on again.
this product is no longer being supported by HP so here is a link to updated drivers if needed.
hope this helps. please rate me and thanks for choosing enterprise computing solutions

Oct 07, 2009 | HP ScanJet 3500C Flatbed Scanner

1 Answer

Computer doesn't see scanner

Google the most current drivers for your hardware.

Sep 07, 2009 | Mustek BearPaw 1200CU Plus

1 Answer

My screen comes up with the Insfficient memory

it could be ether hardware or software problem. try installing the scanner on a friends computer and see if it does the same thing. if it does then your scanner if faulty, if not then try uninstalling you scanner drivers restart your computer and go to
to download the new drivers to reinstall.

Aug 18, 2009 | Mustek Bear Paw 4800 TA Pro Flatbed...

1 Answer

Can't select OCR language in settings for Mustek 1200 UB Plus usb

the mustek pb1200 ub is the same as the packard bell bear paw 1200 try the software for that

Aug 05, 2009 | Mustek Plug-n-Scan 1200 UB Plus Flatbed...

1 Answer

Need adapter connectfor an HP Photo Smart 35 mm slide scanner

The HP Photo Smart 35 is a USB printer. Your computer has USB ports. You can utilize an open USB port on your computer to connect the printer. What is a CS100-818035 plug?

Jan 16, 2009 | HP Photosmart Photo Film Scanner (35 mm)

2 Answers


If you are running XP sp3 or vista use the Mustek Bear Paw 1200UC drivers they work fine!

There are also driver sfor MAC there.

Mar 22, 2008 | Scanners

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