Question about Sony Cyber-shot DSC-S600 Digital Camera

1 Answer

Access Screen Each time I attempt to turn on my camera, I get a black screen that says "Access" and the camera powers off. I've tried removing the batteries for a few hours, and reseting the camera to factory specs, but so far nothing has worked for me. Any tips?

Posted by on


1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert who has written 50 answers of more than 400 characters.


    An expert whose answer gotĀ voted for 20 times.

  • Expert
  • 198 Answers

Hello, When the camera shows this it tries to acces the lens mechanism, in terms of extending the lens and/or powering on the ccd sensor. Failure in doing so will result in an error code or simply by having the camera not showing anything else at all. Therefore the camera has a problem with the lens assembly. It's the most common problems with digital cameras. However this can only be solved in a service center because dissasembling the camera yourself will risk lens assembly damage, as they are very delicate equipment. I suggest you go to a service center, not the larger ones working for corporations, instead a smaller generic one. Ask them a price estimation before they actually repair it. Repairs may varry from a simple lens readjustment to the replacing of the whole lens assembly, this can get expensive on sony models. Please reply if you have further questions. Good luck with the fix and sorry for not being able to assist you with a quick fix.

Posted on Apr 26, 2007


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Black lcd screen and cannot operate digital camera in any way

Sound like a LCD screen problem and will need to send at technician in order to solve it.

Sep 03, 2012 | Sony Cameras

1 Answer

Turning on the camera.

You can try to remove the battery to allow the circuitry to reset to factory defaults. If that do not work, I would suggest to get repair under manufacturers warranty. Most electronics devices have one year warranty.
Good Luck.

May 30, 2008 | Sony Cyber-shot DSC-W50 Digital Camera

1 Answer

Canon power shot A1000IS displays only black screen

Turn on the camera and press the DISP button 2 -3 times and see the result.

Aug 09, 2012 | Canon Powershot A1000IS Digital Camera

1 Answer

I have a cybershot DSC W55. When the power button is switched on the lens extends and the "access" message shown on screen. Also amber light is flashing above screen. After a few seconds I get a...

I have a cybershot DSC W55. When the power button is switched on the lens extends and the "access" message shown on screen. Also amber light is flashing above screen. After a few seconds I get a message to power on and off again. I\'ve tried switching on and off a few times, removing battery pack and memory card, but nothing seems to be solving the problem.

Feb 19, 2011 | Sony Cyber-shot DSC-W55 Digital Camera

2 Answers

Samsung Notebook NP-N130 turns On but would not boot up with a blank screen. I had already remove the battery and attempt to turn it On but still the same problem. Please help Thanks

1. Try to check if the AC adapter is working.
Check the LED indicator
2. You might need to replace to laptop motherboard
power supply is defective

Thanks. Cheers!

Apr 19, 2010 | Computers & Internet

1 Answer

My Sony DSC-w55 turns on and reads on ACCESS on black screen.

try to remove the battery for a few minutes this should refresh its system once you power it up again.

Aug 10, 2009 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

Black screen


Turn the power off and on again message is displayed when the Lens mechanism is stuck or when there is an internal malfunction. To resolve the issue, try turning off and on the power for few times. If the issue persists, try power resetting the Camera.
To power reset the Camera, remove the battery from the Camera. Press and hold the power button of the Camera for 30 seconds. Remain the Camera without power for 60 seconds and reinsert the battery to check the operation.
You can also try Initializing the Camera by selecting the INITIALIZE option from the SETUP1 Menu of the Camera.
If the issue persists, service may be required.

Thanks for using FixYa

Nov 24, 2008 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

Lens issue

This is either a faulty lens mechanism caused by dirt ingress or damage, thus not able to complete the process- Contact Sony for repair erstimate.
If it is under warrantty may be free or if a known fault may also be free

Mar 30, 2008 | Sony Cyber-shot DSC-W50 Digital Camera

3 Answers

Sony n2 camara problem

ok guys, I was getting the same "Access" black screen on my dcsn2. I would turn it on and the lens would pop in and out I would get the black screen with the "Access" on it. What worked for me was the following:

As the lens came out i grabbed and pulled while it was fully extended

The "Access" screen disappeared and my camera was back to normal.
hope this works for u guys! :-)

Sep 09, 2007 | Sony Cyber-shot DSC-N2 Digital Camera

Not finding what you are looking for?
Sony Cyber-shot DSC-S600 Digital Camera Logo

Related Topics:

64 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Cameras Experts


Level 3 Expert

102366 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

james laughton
james laughton

Level 3 Expert

2189 Answers

Are you a Sony Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides