Question about Samsung SGH2100SGH600V300 Unlock/Unlocking Code/Codes Cellular Phone

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Sprint Insticnt Cell iPhone is Frozen

My Instinct cell phone is frozen. The touch screen will not respond. I change the battery, remove the battery, turned off the phone, none of these actions are fixing the problem. What can I do?

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  • georginio79 Jan 07, 2009

    Is there a way to reset the instinct phone while the lcd is frozen ?
    does anyone have an idea how can i reflash the phone ? or where to download the flash software or the firmware of that phone ?

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You will need to have the lcd replaced to have it working again...take the phone to a mobile service center to have this done.

Posted on Dec 28, 2008

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1 Answer

Touch screen on phone quit working


Dianna,
You'll first want to make sure that the phone isn't just frozen. If you have a removable battery, take it out, wait 5 seconds, and put it back in. If the phone was frozen, this will reset it, and you should be able to use your phone like normal. If it doesn't have a removable battery, let me know what kind of phone you have, and I'll tell you how to reset it.
If that doesn't work, you'll unfortunately have to take the phone in to your carrier, as they'll probably need to replace the phone.

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First, have you tried powering the phone off for a few minutes and then back on to see if this helps? If that doesn't work, try removing the battery for a few minutes (allowing phone to reset), replace battery and cover then turn the power on to the phone.

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Try a hard reset first. (menu and on/off button together for 5sec) if it boots again, but then doesn't repspond touch sensor screen needs replacement. Take it to the apple store and see if they'll give you a replacement. If they don't there are third party iPhone Repair Services that can fix it for you. There are also free iPhone Repair guide that show you how to fix it yourself.

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There is a big possibility that the unit hangs already...
You need to power cycle the unit.
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The touch screen is not responding, the phone turns on, but it just stays frozen on the main menu


The phone needs to be reflashed or reprogrammed. Send the phone to Samsung if it's still covered by the 1 year warranty or go to a local repair shop.

Hope that'll help you..

Happy Holidays...

**please rate my post**

Dec 17, 2009 | Samsung Instinct Cell Phone

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update the firmware dude...thats the problem.....

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HTC Touch is frozen. I tried resetting but it does not work, as well as take out the battery. I do not want to do a hard reset that wipes the hard drive since I have data I need to back up. When i conect...


Is your phone in the frozen state even after removing the battery for two full minutes? If the phone is still frozen you will not be able to do anything with the phone until this is resolved. And the way to do that is to do a hard reset. Unfortunately there may be no other alternative but a hard reset. The new Samsung Instinct has mobile sync which automatically backs up your contacts into your sprint.com account so if this type of thing were to ever happen you would have the comfort of knowing that your address book was still intact.

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