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My phillips gogear 4 gb is frozen - Philips GoGear Flash MP3 Player

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Sounds like a DB corruption. First, back up your songs if you don't already have a back up. You can do this by connecting the Philips to the PC and back up your songs by double-clicking on My Computer, double-clicking on the Philips icon (some computers may not say "Philips" - they will call the mp3 player a "Removable Drive"), and double-clicking the music folder. Create a temporary folder on your desktop, and drag the music files over to the temporary folder.

Once all of your songs are backed up, update the firmware for your player by downloading the most recent version of the Philips Device Manager from Philips' website (make sure you get the one for your exact model), and clicking on the Update tab.

You should be good to go after that.

-Tha Mp3 Doctor

Posted on Feb 07, 2009

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