Question about SanDisk Sansa Clip MP3 Player

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My sansa froze up on me

I was trieing to DOWNLOAD SONG

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  • djsands Dec 28, 2008

    Got Sansa for Christmas. added extra songs today and when i tried to listen, it froze and is now dead. will not turn on or link to computer

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I had the same problem with my phillps mp3 i went to chage the battery and it froze wnenever i tried to go to music and the computer didnt find it im at a loss to there

Posted on Dec 29, 2008

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1 Answer

Mp3 is frozen after downloading a new song off of a website!!


let the battery die. hook it up via usb and reflash it using sansa firmware updater. it will erase everyting but at least it will start working again.

May 23, 2009 | SanDisk Sansa Fuze MP3 Player

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Froze when trying to delete track


Did you consider removing and re-installing the battery. THat would turn off the player so that it would unfreeze. I know its crude but its the easiest way out. After you get it working you may want to consider a firmware update from the creative bebsite to ward-off against future problems.

May 10, 2009 | SanDisk Sansa e250 MP3 Player

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Screen froze up on't do anything


Try resetting it by sliding and holding power button for about 15 seconds. Go to http://www.sansa.com/support for more troubleshooting and FAQs. Hope this helps and don't forget to rate the answers.

Mar 06, 2009 | SanDisk Sansa Clip MP3 Player

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My Sansa Fuze froze


hold the power button for a long time

Jul 05, 2008 | SanDisk Sansa Fuze MP3 Player

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Sansa disk e 260


I had the same problem with mine freezing. It happened when I kept pressing the back track button (on left side) to go back to an earlier song. It then froze in the middle of a song, couldn't hear the song, the time of the song was frozen, etc., and the unit stayed lit, despite pressing all the buttons. I tried holding down power but nothing happened. I read another person's post that you need to hold it down 15-30 seconds. I did this and it worked, you just have to hold it down until it shuts down, which was about 15 seconds as suggested, could be longer for others.
For me, next time I wont keep clicking the tracks repeatedly, I'll simply go out of the song and back to the song I want through the menu.
Thank you for the good posts. Glad I didn't have to mess with the battery like others....



May 14, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e250r froze


yeah this happens to me all the time. just open up the back pop the battery out and back in and it doesn't kill the battery and it works just fine

Apr 15, 2008 | SanDisk Sansa e250 MP3 Player

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My sansa froze


have you tried restarting it?

Dec 15, 2007 | SanDisk Sansa e200 MP3 Player

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Sansa mp3 froze


IF the other solution doesnt work, you can try putting it into Recovery Mode, just to unfreeze it.



- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button for a few seconds.


If you see Welcome to Recovery Mode, let go of the Record button and hold the power button to shut it off. Then restart it.




Best of Luck.

Nov 14, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

My 2nd Sansa e260R that's froze...


Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
-----
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
or
http://www.sandisk.com/DriverDownload/driverList.asp
-Tha Mp3 Doctor

Nov 05, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

My mp3 player has froze


Maybe try taking the battery out and putting it back in, because once my mp3 player froze and that worked. It froze when I was going through menus when the song was playing still and it was probably too much...

Oct 28, 2007 | SanDisk Sansa m230 MP3 Player

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