Question about HP OfficeJet 6210 All-In-One InkJet Printer

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Unable to scan a doucument onto my computer

I'm trying to scan a document onto my computer but it's telling me to install or run device software. I don't have the information it's talking about. Is there any other way to scan a document onto my computer or to download the info needed. Thanks

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Assuming you HAVE installed the software, and you're running Windows XP, I've seen this problem and the solution is on the HP Web Site here:
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&lang=en&custom_solutionid=rb20020000&docname=c01545804

Obviously you'll have to paste the link all back together in your browser, there are no blanks in it. Sorry for the inconvenience. Their description is bad for XP firewall, ignore the UDP 427 Inbound. HP doesn't know they are all bidirectional anyway :)

Posted on Dec 29, 2008

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Hope this can help you

You can contact me directly on:
eliteprintersolutions@gmail.com

Good Luck

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