Question about Philips HDD100 MP3 Player

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HDD 100/17 mp3

Hallo This player sucks when Imade a new installation of software and turned on the player it didn`t work The only message I got is an big EXCLAMATION mark (!) on the screen, please what to do? HELP !!!!!!!!!!!!!!!! regards henrik

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Re: HDD 100/17 mp3

Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Posted on Feb 19, 2008

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Connect to PC and use device manager to repair

If you have a Philips HDD Series, it will not work with Windows Vista or Windows Media Player 11 except for briefly, then the player will stop working one day. Your only hope is to use it with Windows XP and Windows Media Player 10 - it is, basically, an obsolete player at this point in time.

The Philips Device Manager has a strange feature - it only properly updates your device if you have the newest version of the Device Manager:
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Enter in your exact model #
Click on the link for your exact model #
Click on the Software & Drivers section
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Open and run the "Update" tab

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