Question about Canon PowerShot SD400 / IXUS 50 Digital Camera

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Beeps repeatedly, lense won't retract...won't take pictures?

Camera not working....was fine one minute and the next the lense won't retract, it beeps upon powering up, and it will go to review picture mode and show the pictures on the camera, but won't take any new pics, and the lense won't retract? When you power off it beeps repeatedly?

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  • Anonymous Apr 03, 2009

    One morning I turned my camera on and was reviewing my pictures. I then tried to turn the camera off and the lens did not retract. I turned it back on and realized the camera would not take photos or videos. When I shift it into camera mode it beeps several times and either shuts off on its own or returns to photo review mode. Then lens has still not retracted since then. I have tried charging the battery but it has not made a difference.

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Hi Jeanice21, I just posted the same problem a few minutes ago with my SD400. I followed a few steps of the suggested solutions and here's what worked for me.

1) take apart the front and back by unscrewing the six screws holding the camera together
2) on the left of the flash, there are two little retangular holes with grooved dials in them
3) using a little flat head screwdriver, push up or down to turn the grooves while power up in the movie or capture mode
4) the lens retracted at this point and my camera started working again. Good luck!

Posted on Dec 30, 2008

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I had all the same problems with the camera that first started with a "memory card error" (the memory card was not the problem). I also only could get a "background" screen on the LCD. I was totally frustrated to the point that I figured I'd have to buy another camera. So, I figure it wouldn't hurt to manhandle the camera. I lightly tried to pushed the lens back in while pressing the power on-off button... The camera lens pushed and jerked (I didn't really fight the push). Thinking I did nothing... I then tried turning it on again....like magic, the camera turned on normally with screen showing ready to take the next picture. And no more "memory card error" either. I don't really know how this worked, or whether it'll work for anyone else, but it did for me.

Posted on Aug 03, 2009

  • tonytickler Mar 29, 2011

    Wow it actually worked. I took it apart which is not the easiest thing to master when u cant see screws the size of termites. i probably could have just pushed the lens in with some force without opening the case, but it eventually started opening and closing alittle more each time until it was operating fully.

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1 Answer

Beeps about 3 times and turns off. lense wont retract


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