Question about Kenmore 31913 Progressive Direct Drive Bagged Upright Vacuum

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My vacuum lost power completely. it will not turn on at all.

I have replaced bag and filter. also have pressed the reset button. still no power

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  • jewelbless Apr 12, 2009

    My vac lost all power. I changed the bag and made sure all the hoses were clear. Pressed the reset button and still doesn't work

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Have you checked the screw that holds the handle to the vaccuum?

If it is loose, the power will not go on.

Try it!

Worked for me!


Christina

Posted on Jan 13, 2009

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Hi there! There is no reset button on the cleaner. The vacuum has a thermal protector sensor that will shut the vacuum off when the motor reaches a certain temperature. This is usually caused by a clog or filter that needs to be cleaned or replaced. Be sure to check the hoses for clogs and clean and replace any filters if needed. The vacuum will turn back on when it cools off, this can take up to an hour. Good luck!

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There is a thermal sensor in the motor which shuts power off if it gets too hot but usually it won't turn back on until it cools down. It seems you might have a defective switch

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Your Sensor most likely has an internal heat sensor that is shutting off the motor. Some vacuums install an external heat sensor with a reset button that you must push to re-start the vacuum. If your model does not have an external reset button it is most likely a sensor inside the motor. If it is defective the motor must be replaced to solve the problem. But first make sure the overheating is not being caused by a blockage somewhere or the bag is too full. Air must pass completely through a vacuum starting at the floor where it picks up the dirt through all the canisters, filters, bags, etc. and then is exhausted from the vacuum. Any restrictions or blockage can cause the motor to over heat.
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The vacuum won't turn on. Overheat light and filter lights alternately flashing.


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you have got dust in the micro switch and it is not latching on, if you look at this and clean it, that will solve your problem, however blowing the motir has probably wrecked the motor bearings.

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Stopped running. Filter was clogged. Cleaned filter and changed bag, but still won't start. Motor was warm when it stopped.


Hi There,

This sounds like the Thermal Switch in your motor tripped. All Riccar vacuum cleaners have a motor reset switch, that will shut the motor down when it gets hot. Usually it's caused by a full bag, clog, or dirty filter.

Try resetting the thermal switch first. If this doesn't work, you may have done some more serious damage to the motor, and it might be a good idea to take it into a local Riccar dealer in your area.

Here's a step by step guide on how to check the reset switch on your Riccar 8850:

To reset the thermal fuse:
  1. Unplug the vacuum cleaner
  2. Check for problem – over–filled bag, clog in hose, clogged filters, etc.
Remove the vacuum bag, and see if you can visibly see any obstructions, or replace the bag if it's full:
c1e4e8e.jpg


Also inspect the Secondary filter while you have the vacuum bag removed from the machine. If the filter is clogged or dirty, rinse under warm water, and air dry completely before reinstalling it into the vacuum. It's best to wash this filter every 30 days, and replace after 4-5 washings.

Here's a link to the secondary filter on our website if you ever need to purchase one:
Riccar 8800 Series Secondary Filter

cb9e3ca.jpg

Your Riccar 8850 also has a set of exhaust filters that are on the front of the vacuum, near the bottom where the upright body meets the agitator housing. These filters when clogged may also cause the thermal switch to trip. These filters are recommended to be replaced every 6-12 months, and are not recommended to be washed.

Here's a link to 2 sets of the exhaust filters for the Riccar 8850 on our website:
Riccar 8850 Exhaust Final Filters, 2 Sets, 4 Total Filters

7016d5a.jpg

It's also possible that you may have clog in the suction port inside of the agitator housing. Remove the bottom plate from the vacuum, and look for the tube that runs on the left hand side from the tray to the rear of the agitator housing. Make sure that this tube is clear from obstructions:
9ad2b54.jpg


Locate "tripped" fuse – the small white button located on the bottom of the back side of
the main body (roughly one inch to the right of the left wheel)
d4be71a.jpg

Using a pencil, paper clip or other pointed object, push the reset button in, you should hear a clicking noise when it resets.

Plug the vacuum cleaner back into the wall, and try turning the vacuum on. It should come right back on. If not, it's best to take your machine into a local Riccar authorized repair facility for further more advanced diagnosing.

Please feel free to ask any follow up questions by adding a comment to this repair, I'm always more then happy to answer any and all follow up questions if you need some clarification. If this was helpful, please rate the repair helpful or leave some feedback for me. Thanks so much,

Chris Jones
Govacuum.com

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Lost suction after I changed the bag and cleaned the air filter


The bag has a cardboard collar with latex. It must seal over the inlet. Make sure not to tear the bag when replacing.

Is the cover closing properly? The cover seals against a gasket. The same with the filter.

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How to reset?


The button I think you are talking about is the bag switch. It is located in the bottom right corner where you put the bag. If the bag does not cover it, the machine will not run.
Also, when the machine cuts off when the bag is full, you have to push the power switch off and back on to reset the full bag switch located in the switch control housing inside the machine.

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Full bag system works properly, but doesn't reset easily


Either there is something wrong with your switch. Which it doesnt sound like it. Take it to your dealer or call another one it sounds like the control valve needs to be replaced. I am a dealer 1-866-966-9350.

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Hi.

Check & replace any filters that are fitted to machine.
Replace bag with new,
Clear hose of any foriegn items & check floor tool for blockages.

http://dysonmanuals.llc.nu/

Chris..

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