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First make sure you are placing the right color cartridge into the right slot. Most Printers are touchy about the installation of ink cartridges. If the instructions say to press the cartridge into the slot until you hear a loud click, that's what they mean. If at first you don't succeed, remove the cartridge and reinsert it into the slot again and press on it hard till it clicks. Then your printer should work properly. Hope this is of some help. Bud
http://h10032.www1.hp.com/ctg/Manual/c01374711.pdf To replace the print cartridges 1. Make sure the product is on and you have letter or A4 unused plain white paper loaded in the input tray. 2. Open the print cartridge door. The print carriage should move to the far right side of the product. If the print carriage does not move to the right side, turn the product off, and then on. 3. Wait until the print carriage is idle and silent, and then lightly press down on a print cartridge to release it. If you are replacing the tri-color print cartridge, remove the print cartridge from the slot on the left. If you are replacing the black print cartridge, remove the print cartridge from the slot on the right. 1 Print cartridge slot for the tri-color print cartridge 2 Print cartridge slot for the black print cartridge 4. Pull the print cartridge towards you out of its slot. 6. Remove the new print cartridge from its packaging, being careful to touch only the black plastic. Gently remove the plastic tape using the pink pull tab. 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape CAUTION: Do not touch the copper-colored contacts or ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections. 7. Slide the new print cartridge at a slight upward angle into the empty slot. Then gently push on the upper part of the print cartridge forward until it snaps into place. If you are installing the tri-color print cartridge, slide it into the left slot. If you are installing the black print cartridge, slide it into the right slot.
The ink level indicator is only an estimate. See page 72 of the user manual which you can obtain here:
The HP 60 holds enough ink to print approximately 200 pgs. By the way, it also can evaporate from the cartridge quickly too so try to keep a refill kit or new cartridge on hand.
There is only enough ink in the HP 60 cartridge to print approximately 200 pages. Also, the ink stored in the cartridge can dry quickly even it it's not used so you may be out of ink or the ink in the cartridge has dried up. Refill your cartridge with a kit or replace it with a new one. The ink level indicator is only an estimate any way. See pg 72 of the user manual which you can obtain here:
You cannot reset the ink level for the HP 60 ink cartridge. Simply ignore the ink level indicator if you refill your cartridges. It is only an estimate of the ink level anyway. See pg 72 of the user manual.