Question about Linksys Wireless-G Broadband Router

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''Illicit Use of your Internet Access'' Message

I was away from home on December 24, 25 and 26, 2008. I returned to see the above-mentioned message, sent on Decembe 26, 2008. As I live in a condo, I wonder if someone was able to access my computer. I talked to my Server/Provider who suggested I contact you. I must say that I was a little scared by the message content, i.e. ''We received a complaint arffirming that activities associated with your IP address may infringe intellectual property rights of a third party. Legal actions can be brought against you by the plaintif..''
What should I do?

The address to which this message was sent is seguin.agathe@videotron.ca but most of the time I use seguin.agathe@yahoo.ca.

Thank you very much for any help you may provide.

Agathe Séguin

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Dear Agathe,

you are mentioning more than one issue here and so lets get to them in order:

  1. The email address the note fom your ISP (Internet Service Provider) Videotron was sent to, appears as an address that was given to you by your ISP They often do that to facilitate their communication with you. I.e.bob@comcast.net or mary@at&t.com.So that's ok.
  2. Please...never, EVER write your email in a post like you did, unless you are looking forward to thousands of unsolicited mails. Spammers are just looking forward to collecting mail addresses like this. If you really have to do it, write it like "agathe[at]mail.com" (replace the "@" with "[at]", so a computer will not be able to associate the "@" with a valid mail address, but a human can understand it.
  3. To your original problem: Yes - I would treat this serioiusly. You apparently have a wireless network at your condo and NO security installed. This is like leaving your phone outside your door and wondering why your phone bill is so high when you return.
    If you don't need a wireless setup, you should disable that. If you want to have a wireless network, you have to secure it. Obviously someone used your internet access to download illegal material and you have to stop that!
    So... get out the manual for your router (or download one from the internet) and look up how to secure a wireless network. Since you have not noted which router you are using, I can't give you more details here, but I am happy to help you if you come back to this page and give me the necessary information (make, model, model number).
  4. Work together with your ISP to solve that problem and also to let them know that someone abused your connection and you are going to fix that.
Good luck!

Posted on Dec 28, 2008

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