Question about Computers & Internet
Try disconnecting the power from the cable modem - wait about 10 seconds then reconnect the power. It may take a few minutes to reconnect depending on your provider but sometimes cable modems get "frozen" and need to be power cycled.
If you are using a motorola surfboard modem make sure that you do not press the button on the top of the modem whn you are reconnecting the power cord because it is designed to turn off the internet connection for security purposes.
Posted on Dec 29, 2008
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Posted on Jan 02, 2017
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