Question about LG 24 in. LDS 5811 Built-in Dishwasher

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The soap dispenser opens but the soap is not dispensed and the dishes do not get cleaned. Can you help?

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  • Richard Bennett Jan 08, 2009

    We are having a similar problem. The soap door opens but not all the soap is used and the dishes don't get cleaned. An LG technician came out and told us we were using too much soap. We have reduced the the soap we use to just less than a tablespoon. They also told us to occasionally to fill the soap door with vinegar and run the dishwasher without dishes. This has cleaned up the soap scum a little; however, nothing we have tried yet has helped us to get the dishes as clean as we were able to get them when the dishwasher was new.

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Make sure that there is nothing blocking the soap door from opening fully when the dishwasher is shut. This happened to me and I also thought that the soap door was opening during the cycle when it actually only partially opened during the wash and then popped open fully when I opened the dishwasher at the end of the cycle. So some, but not all, of the soap was used.

Posted on Jan 11, 2009

  • littlebennie Jan 04, 2011

    This problem is not because you are using too much soap. Yes, do make sure there is nothing blocking the soap door as mentioned in the previous response. Also, there seems to be a bit of a design problem with this model. The upper rack has two settings (on the slide rails). When the rack is on the lower setting, the soap door appears to only open 1/4 to 1/3 of the way and often the soap is not completely washed from the dispenser. Try putting the rack in the upper position (it doesn't leave as much room for glasses, etc. on the top but okay for most things) and see if that helps. In the upper position the soap door seems to open about 1/2 of the way and allows for more spray to wash it out. When you load the lower rack, be careful not to put something close to the door (large pan or bowl) that would block the spray from the lower sprayer leaving a path for the water to spray up to the dispenser. It should then clean all the soap out each time. Hope this helps.

  • Joseph Minissa
    Joseph Minissa Sep 10, 2013

    I read your post, this makes a lot of sense as my wife and I could figure out why it would only happen once in a while.

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5 Suggested Answers

  • 213 Answers

SOURCE: dishes not clean

water valve under dishwasher that let the water come in is not opening all the way causing either low water level or no water to come into the dishwasher. with out the proper amout of water the soap cant be disolved. replace water val to solve problem

Posted on Nov 21, 2007

catriver
  • 878 Answers

SOURCE: soap dispenser door doesn't open during cycle of my Maytag dishwasher

Kqon, looks like your dispenser has a wax motor. I think the first thing you have to do is remove the inner door and inspect the soap dispensor assy. See if any of the moving parts are broken. This wax motor is 120V so you can run a cheater cord to it to see if it works, but be very careful when doing this. It will expand the plunger and open the flap. If the wax motor operates with 120V applied to it then you want to see if you have power coming from the timer. It will be the tan wire # 27 on the timer harness. You also want to make sure the spring and pin are in place on the dispenser flap. Your part number for the wax motor is 902899. Catriver.

Posted on Jan 16, 2008

  • 150 Answers

SOURCE: soap dispenser won't open

make and model are critical there are so many different types of dispensers that it is impossible to help you without this info

Posted on Apr 24, 2008

  • 1 Answer

SOURCE: Dishwasher leaves soap in dispenser.

Hi Dirty Dish gang.
After having 2 appliance repairmen here, I now have the latest scoop on our dishwasher problems, $200 later!
Los Angeles IS currently having hard water issues. Also, all the new cleaning gels etc. are actually a cause of our dishwasher problems.  
So, here is what we need to do:
1. Use Cascade POWDER detergent only.  Make sure is is just "plain" no "scented" or "complete"  or gel, etc. (I have tried a phosphate free powder and gel and this is a cause of our problem as well!) 2. Use Jet Dry in the dispenser (set it to a 2-3 opening) 3. Make sure water is at least 120 degrees 4. Only run dishwasher on "normal" setting.  All others just run it longer, hence causing more water stains. 5. Do not pre-wash dishes! You can knock of chunks with a "non" soapy brush, but don't rinse (the oils actually help to clean the dishes) 6.  Do not wash sponges in dishwasher.
Acid Wash: The repairman just gave my washer an Acid Wash today. It says it is an acid derived from lemon, I got mine from Carters appliance in Torrance, CA for about $19. I am to run a normal cycle with the above mentioned Cascade after this "acid cycle" is finished.
If you are still having problems:
Monthly maintenance: Glass Magic: Buy a box of Glass Magic (near the Cascade)  Use 1 Tbsb in main detergent compartment of dishwasher along with the Cascade, till washer starts working again. White Vinegar: You can run an empty dishwasher with white vinegar once a month.  Fill a bowl with 2 cups vinegar and place on bottom rack.  Then run as a normal cycle...this allows vinegar to disperse slowly.
So far it seems to be working.  Good luck.

Posted on Jan 09, 2009

heatman101
  • 43501 Answers

SOURCE: Our Whirlpool ADP5966 is not

Hi,


I have an older dishwasher also and recently my wife also complained about it not cleaning right... so me being the man I am tried in vain to clean the things... Bought new spray arms online and installed them in minutes...now the thing works like new... However I have also found that if the heating element goes bad then that also can mess things up bad... So I would buy new spray arms, and also check out the heating element to make sure it is working... Here is a tip that will help you with the online buying...


Dishwasher
Spray Arms not Spinning

How to Buy
Appliance Parts Online

A bad heating element causes many problems in dishwashers...

Dishwasher Problems The
Heating Element not Working

Dishwasher Maintenance

heatman101

Asker's Testimonial "explanation very clear. will give it a go and see how simple it was. thanks Ronnie " - ronnieshomes

Posted on Jan 25, 2011

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Hey friend, thank you for the post!

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Hi there,

Well you can please follow the below steps -
1. Remove any dishes in the dishwasher. Unhook the dishwasher's dish trays or racks from their tracks, and set aside. Empty the soap dispenser if it contains unused soap that failed to dispense. Use a wet rag to wipe down the interior of the dishwasher, as well as the inside of the dispenser.
 
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4. Check the dishwasher soap dispenser's spring. The spring is located behind the dispenser top's hinge. Consult your dishwasher's original manufacturer's manual or user guide to find a replacement spring. Pop the old spring out with a screwdriver, and replace with a new spring. This should resolve any issues related to the dispenser failing to open.
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Try this (trust me) Go buy a box of brand name Dishwasher powder (e.g. Electrosol or Cascade) Use it for two loads of dishes and report your results back here. OK?


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Soap dispenser won't open


make and model are critical there are so many different types of dispensers that it is impossible to help you without this info

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